Senior Manager, Product Management - Text Analytics

Qualtrics
Seattle
Workplace: HybridFull timeUSD 253,500 - 333,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 3+ yearsSkills: ["Judgment","Coaching","Mentoring","Strategic trade-off management","Cross-functional collaboration"]

Lead product strategy and execution for Qualtrics’ text analytics engine, evolving classical ML and rules-based approaches into a hybrid architecture powered by LLMs. You’ll manage and grow a dedicated team of product managers, partner with applied science and engineering, and influence how global customers analyze open-ended feedback and unstructured data. Own AI-era hybrid roadmap decisions, evaluation frameworks, and cross-functional planning across engineering, privacy, and go-to-market.

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FursaFursa
Qualtrics
Qualtrics
1 month ago

Senior Manager, Product Management - Text Analytics

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Last checked: 13 hours agoStatus: Live

Job Summary

Lead product strategy and execution for Qualtrics’ text analytics engine, evolving classical ML and rules-based approaches into a hybrid architecture powered by LLMs. You’ll manage and grow a dedicated team of product managers, partner with applied science and engineering, and influence how global customers analyze open-ended feedback and unstructured data. Own AI-era hybrid roadmap decisions, evaluation frameworks, and cross-functional planning across engineering, privacy, and go-to-market.
Location: Seattle
Workplace: Hybrid
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Sr. Manager level

Key Responsibilities

  • •Define and execute a multi-year hybrid roadmap blending classical NLP precision with LLM reasoning across product lines.
  • •Design evaluation frameworks and quality benchmarks to balance accuracy with latency, cost, and enterprise reliability.
  • •Improve core rules-based and ML systems to advance topic detection, sentiment analysis, and maintainability for legacy customers.
  • •Lead, scale, and set operational priorities for a team of product managers across text analytics portfolios.
  • •Partner cross-functionally with engineering, applied science, data privacy, and product marketing to ship compliant, marketable features.

Pay and Benefits

Salary: USD 253,500 - 333,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveWellness StipendLearning Budget

Key Requirements

  • •3+ years of experience in product management, including directly managing, coaching, and developing other product managers.
  • •Experience building and shipping NLP, text analytics, machine learning, or AI-powered enterprise software at scale.
  • •Deep understanding of classical ML/NLP techniques (e.g., topic modeling, classification) and modern LLM methods (prompting, fine-tuning, RAG, evaluation metrics).
  • •Experience balancing trade-offs such as cost, latency, accuracy, and explainability for production ML/LLM systems.
  • •Experience building cost, latency, and performance models for large-scale production deployments of ML or LLM systems.
Experience:3+ yearsEnterprise softwareAI/MLNLPText analytics
Skills:JudgmentCoachingMentoringStrategic trade-off managementCross-functional collaboration
Languages:English
Tech Stack:LLMsGenerative AINLPTopic modelingClassificationPromptingFine-tuningRAGEvaluation metricsOKRs

Company Brief

Qualtrics
Provides an experience management (XM) platform that helps organizations collect, analyze, and act on customer, employee, product, and brand experience data to improve business outcomes across functions.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Provo, United States
Founded: 2002
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn