Strategic Implementation Consultant

Samsara
United States
Workplace: RemoteFull timeUSD 100,406 - 135,000 annuallyFunction: Customer Success & Account ManagementExperience: 6+ yearsEducation: bachelorsSkills: ["Customer-facing communication","Priority management","Emotional intelligence","Consultative skills","Relationship building"]

Own enterprise customer deployments of Samsara’s IoT solutions, partnering across Sales, Support, Sales Engineering, and Product to ensure customers achieve rapid time to value. Build customer relationships through launch planning, roadmaps, training sessions, and ongoing adoption tracking, while explaining the platform to both executives and day-to-day users. Serve as a mentor to Customer Success and Support teams and help embed Samsara’s customer-success culture.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Samsara
Samsara
1 month ago

Strategic Implementation Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own enterprise customer deployments of Samsara’s IoT solutions, partnering across Sales, Support, Sales Engineering, and Product to ensure customers achieve rapid time to value. Build customer relationships through launch planning, roadmaps, training sessions, and ongoing adoption tracking, while explaining the platform to both executives and day-to-day users. Serve as a mentor to Customer Success and Support teams and help embed Samsara’s customer-success culture.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own the customer relationship to ensure successful enterprise deployments of Samsara’s IoT solutions.
  • •Manage deployment and adoption to drive quick time to value for large-scale customers.
  • •Create launch plans and roadmaps, tracking implementation progress, product usage, and account health.
  • •Run training sessions and demonstrate Samsara’s technology to executives and day-to-day users across use cases.
  • •Juggle multiple customer engagements in parallel and mentor Customer Success and Support teams.
Travel: Low travel

Pay and Benefits

Salary: USD 100,406 - 135,000 annually
Perks:Remote WorkHealth InsuranceParental LeaveLearning Budget

Key Requirements

  • •6+ years of experience in senior Customer Success, account management, or strategic consulting roles with preferred Enterprise SaaS experience.
  • •Experience supporting or working with technical products.
  • •Excellent consultative skills with experience in end-to-end system implementations.
  • •Strong problem solving skills and a solutions-oriented mindset.
  • •Bachelor’s degree from a 4-year institution.
Experience:6+ yearsEnterprise SaaSIoTTechnical productsFleet operationsIndustrial assets
Education:Bachelor's
Skills:Customer-facing communicationPriority managementEmotional intelligenceConsultative skillsRelationship building
Languages:English
Tech Stack:IoTConnected Operations CloudSamsara platformVideo-Based SafetyVehicle TelematicsDriver WorkflowsEquipment Monitoring

Company Brief

Samsara
Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.
Industry: Supply Chain Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2015
WebsiteLinkedIn