Full-Time Store Advisor, The Village at Corte Madera

On Holding
United States
Workplace: OnsiteFull timeUSD 21.64 - 23.56 hourlyFunction: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Customer service","Communication","Organization","Attention to detail","Team-first spirit"]

Deliver a premium, individualized fan experience in-store by applying On’s Cloud CX philosophy and service standards. Handle fan inquiries, resolve issues, and provide personalized product education during try-on rituals. Own day-to-day retail operations including unpacking, back-stocking, restocking shelves, updating displays, and maintaining accurate inventory. Contribute to a clean, safe store environment and support community engagement through events that boost fan interaction.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
On Holding
On Holding
3 days ago

Full-Time Store Advisor, The Village at Corte Madera

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver a premium, individualized fan experience in-store by applying On’s Cloud CX philosophy and service standards. Handle fan inquiries, resolve issues, and provide personalized product education during try-on rituals. Own day-to-day retail operations including unpacking, back-stocking, restocking shelves, updating displays, and maintaining accurate inventory. Contribute to a clean, safe store environment and support community engagement through events that boost fan interaction.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver a premium, individualized fan experience by mastering On’s Cloud CX philosophy and service steps
  • •Respond to fan inquiries and resolve issues positively to ensure a seamless shopping experience
  • •Support store operations including unpacking, back-stocking, restocking shelves, and updating displays
  • •Maintain a clean, organized, and safe work environment while following Health & Safety (H&S) standards
  • •Contribute ideas for in-store events and community engagement to boost fan interactions and store presence

Pay and Benefits

Salary: USD 21.64 - 23.56 hourly

Key Requirements

  • •1+ years of relevant experience in retail or a customer service-related field
  • •Understanding of service excellence with the ability to engage fans, address needs, and provide effective solutions
  • •Organizational skills and attention to detail to support premium execution
  • •Excellent communication skills, including the ability to provide constructive feedback to improve store processes and fan experiences
  • •Ability to work weekends, evenings, and holidays as needed
Experience:1+ yearsRetailCustomer serviceCustomer-facing
Skills:Customer serviceCommunicationOrganizationAttention to detailTeam-first spirit

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn