Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Drive for results"]

Lead on the sales floor to drive sales targets and deliver an exceptional customer experience while embodying Coach values. Implement company initiatives and support store operations by building trust, modeling collaboration, and promoting an inclusive culture. Analyze sales data to identify trends, recommend improvements, and coach the team on clienteling strategies. Recruit, interview, evaluate performance, provide training, and ensure compliance with company and store procedures.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead on the sales floor to drive sales targets and deliver an exceptional customer experience while embodying Coach values. Implement company initiatives and support store operations by building trust, modeling collaboration, and promoting an inclusive culture. Analyze sales data to identify trends, recommend improvements, and coach the team on clienteling strategies. Recruit, interview, evaluate performance, provide training, and ensure compliance with company and store procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experiences.
  • •Serve as a brand ambassador to embody Coach values and increase brand awareness, while implementing company initiatives.
  • •Create an inclusive, customer-centric culture by mentoring the team on clienteling strategy to build long-term customer relationships.
  • •Monitor and analyze sales data to identify trends, make recommendations to enhance store performance, and support individualized team development.
  • •Support store operations through recruiting, interviewing, performance evaluation, training, feedback, and enforcing compliance with company policies and procedures.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveTuition AssistanceDisability InsuranceCommuter Benefits

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Maintain and model Coach values while increasing brand awareness as a brand ambassador.
  • •Ability to lift, carry, and move at least 25 pounds regularly, and up to 50 pounds occasionally, plus climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Support store recruiting, interviewing, performance evaluation, and high-level training as needed, including providing feedback to improve individual performance.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationConflict resolutionDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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