Mashreq

1 month ago

Relationship Manager- Business Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Manage a portfolio of Small Enterprise relationships and originate new SE accounts within branch networks. Drive financial and non-financial objectives by meeting borrowing and non-borrowing needs, sourcing new-to-bank customers, and upselling across product lines. Maintain KYC/AML standards, monitor portfolio health, and collaborate with DS/ME teams to upgrade clients to higher segments.

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products.
•Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.
•Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.
•Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues.
•Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.

Key Requirements

•Banking Sales & service experience with proven relationship management qualities.
•Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)
•Excellent communication and negotiation skills.
•At least 4 years + relevant banking experience in local or international market
•MBA/CA or if a regular graduate needs to possess adequate relevant experience.

Experience:4+ yearsBankingFinance

Education:Master's in MBA/CA

Skills:Relationship managementCross-sellingNegotiationCustomer serviceKYCAML

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

1 month ago

Relationship Manager- Business Banking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: United Arab Emirates

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Improve share of wallet & target to be primary bank for each of the relationships in the assigned portfolio. Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of banking products.
•Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer service.
•Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.
•Follow-up and monitor assigned relationships to ensure satisfactory account conduct and early rectification of various credit related issues.
•Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively.

Key Requirements

•Banking Sales & service experience with proven relationship management qualities.
•Requires advanced vocational knowhow of the subject matter (viz. Credit, Trade, Operating system, Legal, etc)
•Excellent communication and negotiation skills.
•At least 4 years + relevant banking experience in local or international market
•MBA/CA or if a regular graduate needs to possess adequate relevant experience.

Experience:4+ yearsBankingFinance

Education:Master's in MBA/CA

Skills:Relationship managementCross-sellingNegotiationCustomer serviceKYCAML

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor