Expression of Interest | Case Manager | Workers Compensation (Sydney, NSW, AU, 2000)

Allianz
Sydney
Workplace: OnsiteFull timeFunction: People, HR & TalentSkills: ["Communication","Customer service","Problem-solving","Attention to detail","Stakeholder management"]

Expression of Interest for future vacancies as a Case Manager within Workers Compensation. Responsible for managing a portfolio of claims, delivering high-quality claims handling, ensuring timely communication with customers and stakeholders, addressing return-to-work barriers, maintaining accurate data, and contributing to departmental targets and projects.

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Allianz
Allianz
6 months ago

Expression of Interest | Case Manager | Workers Compensation (Sydney, NSW, AU, 2000)

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Last checked: 17 hours agoStatus: Live

Job Summary

Expression of Interest for future vacancies as a Case Manager within Workers Compensation. Responsible for managing a portfolio of claims, delivering high-quality claims handling, ensuring timely communication with customers and stakeholders, addressing return-to-work barriers, maintaining accurate data, and contributing to departmental targets and projects.
Location: Sydney
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent

Key Responsibilities

  • •Manage a portfolio of workers compensation claims and deliver high quality claims management services so as to achieve return to work outcomes, while adhering to service standards and compliance requirements.
  • •Maintain regular contact with customers and/or other stakeholders, in line with service standards ensuring they are consulted as part of the claims management process, informed of all key claim developments and aware of their obligations.
  • •Proactively manage claims, identifying and addressing return to work barriers on individual claims and implementing strategies to address these.
  • •Ensure data is maintained through correct data entry.
  • •Actively contribute to the achievement of business targets and participate in departmental projects, as required.

Key Requirements

  • •Strong customer service skills with the ability to deliver high-quality services and positive customer experiences.
  • •Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
  • •Ability to recognise, avoid, manage, and escalate conflicts to enable effective and timely resolution.
  • •High attention to detail with thoroughness and accuracy, and ability to quickly identify errors or inconsistencies.
  • •Excellent verbal and written communication skills with clarity, impact, and influence.
Experience:InsuranceClaimsWorkers' compensation
Skills:CommunicationCustomer serviceProblem-solvingAttention to detailStakeholder management

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn