Alo Yoga

2 months ago

Sales & Service Lead - Harbor East

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Lead the guest experience on the sales floor at ALO Harbor East, driving engagement, guest education, and a service-led environment. Mentor the Sales & Service Associates, analyze performance data, and partner with store leadership to deliver growth, recruitment, and exceptional customer relationships in a dynamic retail setting.

Location: Baltimore

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
•Continue to build the client relationship daily with our customers
•Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
•Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
•Leads by example and inspires staff in daily operations and guest experience.

Pay and Benefits

Salary: USD 20 - 24 hourly

Perks:Employee DiscountClothing AllowanceFree Yoga401kMedicalDentalVisionWellness StipendMonthly Incentives

Key Requirements

•2+ years of client-facing, sales experience in a retail environment (preferred)
•Proven leadership capabilities and experience supervising staff
•Strong communication and interpersonal skills with a customer-first mindset
•Ability to analyze reports and leverage data to drive growth and improvement
•Availability to work variable shifts including peak days and weekends

Experience:2+ yearsRetail

Skills:CommunicationLeadershipCustomer serviceCoachingTraining

Languages:English

Company Brief

Alo Yoga

Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn

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Alo Yoga

2 months ago

Sales & Service Lead - Harbor East

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 18 hours agoStatus: Live

Job Summary

Location: Baltimore

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
•Continue to build the client relationship daily with our customers
•Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
•Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
•Leads by example and inspires staff in daily operations and guest experience.

Pay and Benefits

Salary: USD 20 - 24 hourly

Perks:Employee DiscountClothing AllowanceFree Yoga401kMedicalDentalVisionWellness StipendMonthly Incentives

Key Requirements

•2+ years of client-facing, sales experience in a retail environment (preferred)
•Proven leadership capabilities and experience supervising staff
•Strong communication and interpersonal skills with a customer-first mindset
•Ability to analyze reports and leverage data to drive growth and improvement
•Availability to work variable shifts including peak days and weekends

Experience:2+ yearsRetail

Skills:CommunicationLeadershipCustomer serviceCoachingTraining

Languages:English

Company Brief

Alo Yoga

Industry: Fashion & Apparel

Company Size: Large (251 to 1,000 employees)

Growth: Established Company

Headquarters: Los Angeles, United States

Founded: 2007

Website LinkedIn