Sales Leader, Enterprise (Greater China Region)

Zendesk
Singapore
Workplace: RemoteFull timeFunction: SalesExperience: 12+ yearsSkills: ["Leadership","Communication","Negotiation","Influencing","Problem-solving"]

Seasoned sales leader responsible for steering Commercial and Enterprise sales across the Greater China region (Mainland China, Hong Kong, Taiwan) from Singapore. You will shape go-to-market strategy, coach high-performing teams, drive pipeline and forecast accuracy, collaborate with across-market functions, and ensure customer success and regulatory compliance in a complex, fast-paced SaaS environment.

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FursaFursa
Zendesk
Zendesk
5 months ago

Sales Leader, Enterprise (Greater China Region)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 days agoStatus: Live

Job Summary

Seasoned sales leader responsible for steering Commercial and Enterprise sales across the Greater China region (Mainland China, Hong Kong, Taiwan) from Singapore. You will shape go-to-market strategy, coach high-performing teams, drive pipeline and forecast accuracy, collaborate with across-market functions, and ensure customer success and regulatory compliance in a complex, fast-paced SaaS environment.
Location: Singapore
Workplace: Remote
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead, mentor, and manage the Commercial and Enterprise sales teams for the Greater China region to consistently meet and exceed quota.
  • •Develop and execute sales strategies tailored to the GCR market dynamics for Enterprise and Commercial segments.
  • •Build trusted advisor relationships with senior-level stakeholders and key accounts across industries.
  • •Collaborate closely with marketing, product, customer success, and channel partners to optimize the end-to-end sales cycle and customer experience.
  • •Own pipeline management, accurate forecasting, and deal progression to support regional sales targets.

Key Requirements

  • •12+ years of successful sales experience with year on year quota achievement in the Enterprise segment, with at least 4 years in sales leadership roles managing Enterprise and Commercial sales teams (SaaS sales) preferably in CX, CRM, AI or related sectors.
  • •Native or business-fluent Mandarin proficiency is required; Cantonese skills are a plus.
  • •Proven ability to deliver consistent revenue growth in complex, fast-paced sales environments.
  • •Experience leading both direct sales and working with channel partners in the GCR market.
  • •Strong analytical skills with expertise in sales forecasting, pipeline management, and performance metrics using Salesforce or equivalent CRM tools.
Experience:12+ yearsSaaSCXCRMAI
Skills:LeadershipCommunicationNegotiationInfluencingProblem-solving
Languages:Mandarin
Tech Stack:SalesforceCRM

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor