Zendesk

3 months ago

Sales Leader, Enterprise (Greater China Region)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Seasoned sales leader responsible for steering Commercial and Enterprise sales across the Greater China region (Mainland China, Hong Kong, Taiwan) from Singapore. You will shape go-to-market strategy, coach high-performing teams, drive pipeline and forecast accuracy, collaborate with across-market functions, and ensure customer success and regulatory compliance in a complex, fast-paced SaaS environment.

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Lead, mentor, and manage the Commercial and Enterprise sales teams for the Greater China region to consistently meet and exceed quota.
•Develop and execute sales strategies tailored to the GCR market dynamics for Enterprise and Commercial segments.
•Build trusted advisor relationships with senior-level stakeholders and key accounts across industries.
•Collaborate closely with marketing, product, customer success, and channel partners to optimize the end-to-end sales cycle and customer experience.
•Own pipeline management, accurate forecasting, and deal progression to support regional sales targets.

Key Requirements

•12+ years of successful sales experience with year on year quota achievement in the Enterprise segment, with at least 4 years in sales leadership roles managing Enterprise and Commercial sales teams (SaaS sales) preferably in CX, CRM, AI or related sectors.
•Native or business-fluent Mandarin proficiency is required; Cantonese skills are a plus.
•Proven ability to deliver consistent revenue growth in complex, fast-paced sales environments.
•Experience leading both direct sales and working with channel partners in the GCR market.
•Strong analytical skills with expertise in sales forecasting, pipeline management, and performance metrics using Salesforce or equivalent CRM tools.

Experience:12+ yearsSaaSCXCRMAI

Skills:LeadershipCommunicationNegotiationInfluencingProblem-solving

Languages:Mandarin

Tech Stack:SalesforceCRM

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

3 months ago

Sales Leader, Enterprise (Greater China Region)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Remote

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Lead, mentor, and manage the Commercial and Enterprise sales teams for the Greater China region to consistently meet and exceed quota.
•Develop and execute sales strategies tailored to the GCR market dynamics for Enterprise and Commercial segments.
•Build trusted advisor relationships with senior-level stakeholders and key accounts across industries.
•Collaborate closely with marketing, product, customer success, and channel partners to optimize the end-to-end sales cycle and customer experience.
•Own pipeline management, accurate forecasting, and deal progression to support regional sales targets.

Key Requirements

•12+ years of successful sales experience with year on year quota achievement in the Enterprise segment, with at least 4 years in sales leadership roles managing Enterprise and Commercial sales teams (SaaS sales) preferably in CX, CRM, AI or related sectors.
•Native or business-fluent Mandarin proficiency is required; Cantonese skills are a plus.
•Proven ability to deliver consistent revenue growth in complex, fast-paced sales environments.
•Experience leading both direct sales and working with channel partners in the GCR market.
•Strong analytical skills with expertise in sales forecasting, pipeline management, and performance metrics using Salesforce or equivalent CRM tools.

Experience:12+ yearsSaaSCXCRMAI

Skills:LeadershipCommunicationNegotiationInfluencingProblem-solving

Languages:Mandarin

Tech Stack:SalesforceCRM

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor