Order Processing Associate

Xometry
Los Angeles, Kentucky
Workplace: HybridFull timeUSD 42,000 - 50,000 annuallyFunction: Communications, PR & CommunitySkills: ["Attention to detail","Communication","Interpersonal skills","Organization","Project management","Time management","Problem-solving","Data accuracy","Teamwork","Working under pressure"]

Manage the order processing workflow for customers and partners by accurately receiving and processing sales orders and resolving order discrepancies. Serve as a main point of contact for purchase-order questions, navigating multiple systems to ensure data integrity. Collaborate across Sales, Accounting, Legal, Quality, and Engineering to remove barriers and help customers successfully place orders in a fast-paced, detail-focused environment.

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FursaFursa
Xometry
Xometry
1 day ago

Order Processing Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Manage the order processing workflow for customers and partners by accurately receiving and processing sales orders and resolving order discrepancies. Serve as a main point of contact for purchase-order questions, navigating multiple systems to ensure data integrity. Collaborate across Sales, Accounting, Legal, Quality, and Engineering to remove barriers and help customers successfully place orders in a fast-paced, detail-focused environment.
Location: Los Angeles, Kentucky
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Receive and process sales orders accurately, including account, part number, pricing, shipping requirements, quality clauses, and terms.
  • •Communicate with customers to resolve order discrepancies and drive successful outcomes.
  • •Navigate multiple websites and systems to research order-related information.
  • •Partner with Sales, Accounting, Legal, Quality, and Engineering to remove barriers to customers placing orders.
  • •Serve as a primary point of contact for purchase-order requests or questions while maintaining data integrity in a fast-paced environment.

Pay and Benefits

Salary: USD 42,000 - 50,000 annually
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •Prior experience in a relevant position in an administrative or customer service setting.
  • •Strong communication and interpersonal skills to work with customers and internal teams.
  • •Excellent organization, project management, and time management skills to meet deadlines.
  • •Demonstrated tenacity in overcoming obstacles while maintaining productive, positive working relationships.
  • •Ability to enter accurate information into multiple systems; equivalent of a high school diploma or GED.
Skills:Attention to detailCommunicationInterpersonal skillsOrganizationProject managementTime managementProblem-solvingData accuracyTeamworkWorking under pressure
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Xometry
Operates an on-demand digital manufacturing marketplace connecting buyers with manufacturing partners for CNC machining, 3D printing, sheet metal, injection molding and other custom parts, leveraging instant quoting and supply chain services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 2013
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Glassdoor: 3.8
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