Sr. Availability & Reliability Engineering Manager

Truist Financial
Charlotte, Raleigh, Atlanta
Workplace: OnsiteFull timeFunction: Laboratory & Clinical OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Leadership","Coaching","Accountability","Continuous improvement","Cross-functional communication"]

Lead a software engineering team focused on Availability & Reliability Engineering to improve system resiliency and reduce incident resolution times. Drive development of tooling, observability, and automation capabilities that strengthen operational excellence for CTO. Partner with engineering, infrastructure, cloud, and architecture teams to identify systemic issues and improve technology health. Manage people through coaching and performance feedback, translating reliability objectives into actionable roadmaps and measurable outcomes.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Truist Financial
Truist Financial
1 day ago

Sr. Availability & Reliability Engineering Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead a software engineering team focused on Availability & Reliability Engineering to improve system resiliency and reduce incident resolution times. Drive development of tooling, observability, and automation capabilities that strengthen operational excellence for CTO. Partner with engineering, infrastructure, cloud, and architecture teams to identify systemic issues and improve technology health. Manage people through coaching and performance feedback, translating reliability objectives into actionable roadmaps and measurable outcomes.
Location: Charlotte, Raleigh, Atlanta
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Laboratory & Clinical Operations
Seniority: Manager level

Key Responsibilities

  • •Implement and refine tactical and operational plans for a software engineering team, translating senior strategies into clear objectives and priorities.
  • •Manage lower-level managers and experienced individual contributors delivering software design, development, testing, and deployment on time and to scope/quality.
  • •Apply and improve technology standards, governance, and engineering methods within the team.
  • •Provide data and feedback to senior leadership on team performance and improvement opportunities.
  • •Lead process, tooling, and system improvements using metrics and retrospectives to streamline workflows and increase reliability.

Pay and Benefits

Perks:MedicalDentalVision401kPaid Holidays

Key Requirements

  • •Bachelor’s degree in Computer Science, Software Engineering, or a related field.
  • •Minimum 7 years of professional experience in software development with significant leadership experience.
  • •Advanced management and leadership experience leading teams.
  • •Expertise in software architecture, development lifecycle, and technology strategy.
  • •Experience leading teams delivering platform reliability, observability/SRE, and operational resilience initiatives (observability, MTTR, incident management).
Experience:7+ yearsSoftware developmentSite reliability engineeringPlatform reliabilityObservabilityIncident managementDistributed systemsCloud engineeringOperational resilience
Education:Bachelor's in Computer Science, Software Engineering, or related field
Skills:LeadershipCoachingAccountabilityContinuous improvementCross-functional communication
Languages:English
Tech Stack:ObservabilityTelemetryLoggingMonitoringDistributed tracingOperational analyticsMTTRRoot cause analysisIncident managementDistributed systemsCloud platformsDeployment pipelinesAnomaly detectionAutomationIntelligent incident responseAgentic AIAI-enabled operationsChange correlationService health dashboardsDependency mapping

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn