Sr Field Service Supervisor

Honeywell
Monterrey
Workplace: HybridFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 3-5 yearsEducation: bachelorsSkills: ["Leadership","Team management","Customer-focused mindset","Problem-solving","Decision-making"]

Lead and oversee Honeywell’s field service team to ensure timely, high-quality service delivery. Provide technical guidance to technicians for commissioning, maintenance, and troubleshooting of HVAC systems and building automation (including Niagara framework). Manage daily field service operations, prioritize multiple projects, coordinate with cross-functional teams, and drive continuous improvement initiatives that enhance customer satisfaction and service performance. Work out of Monterrey on a hybrid schedule.

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Honeywell
Honeywell
2 days ago

Sr Field Service Supervisor

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead and oversee Honeywell’s field service team to ensure timely, high-quality service delivery. Provide technical guidance to technicians for commissioning, maintenance, and troubleshooting of HVAC systems and building automation (including Niagara framework). Manage daily field service operations, prioritize multiple projects, coordinate with cross-functional teams, and drive continuous improvement initiatives that enhance customer satisfaction and service performance. Work out of Monterrey on a hybrid schedule.
Location: Monterrey
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Lead and supervise the field service team to deliver timely and effective service to customers.
  • •Provide technical support and guidance to field service technicians to resolve complex issues.
  • •Manage daily operations and oversee efficient, effective service delivery in the field service team.
  • •Coordinate with cross-functional teams to implement continuous improvement initiatives and optimize service operations.
  • •Drive service delivery optimization and process improvements to enhance customer satisfaction and operational excellence.

Key Requirements

  • •Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Controls Engineering, or a related technical field (equivalent field service experience may be considered).
  • •3–5 years of experience in HVAC controls, Building Automation Systems, field service engineering, Application Engineering, or technical service support.
  • •Experience commissioning, maintaining, and troubleshooting HVAC systems, BMS and BAS control platforms (Niagara framework).
  • •Leadership experience in field service or technical service management.
  • •Proven ability to manage and prioritize multiple projects and tasks effectively.
Experience:3-5 yearsHVACBuilding automationField serviceTechnical service support
Education:Bachelor's in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Controls Engineering (or related technical field)
Skills:LeadershipTeam managementCustomer-focused mindsetProblem-solvingDecision-making
Tech Stack:Niagara frameworkHVACBMSBASHoneywell Forge software

Company Brief

Honeywell
Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 25B to 50B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1906
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Glassdoor: 3.8
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