Customer Experience Banker - Savage, MN

Huntington Bancshares
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Problem-solving"]

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Build and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and using a disciplined sales approach through follow-ups, outbound calling, and referrals. Refer customers to other bank teams to deepen partnerships while adhering to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
4 days ago

Customer Experience Banker - Savage, MN

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Last checked: 19 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, delivering excellent service while accurately processing transactions and balancing daily. Build and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and using a disciplined sales approach through follow-ups, outbound calling, and referrals. Refer customers to other bank teams to deepen partnerships while adhering to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and effectively resolve customer issues.
  • •Educate customers on consumer deposit products and related information.
  • •Identify opportunities to grow customer relationships through disciplined sales activities (follow-up programs, outbound calling, referrals).
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Pay and Benefits

Salary: USD 22 - 24 hourly
Perks:Health InsuranceWellness StipendLife InsuranceDisability InsuranceRetirement SavingsPaid LeavePaid Holidays

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor's degree.
  • •Provide excellent customer service and resolve customer issues effectively.
  • •Be proficient in understanding and educating customers on consumer deposit products.
  • •Demonstrate disciplined sales skills to retain and grow customer relationships via follow-up programs, outbound calling, and referrals.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn