Success Architect - Industries cloud

Salesforce
Dublin
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Stakeholder alignment","Problem-solving","Strategic thinking","Continuous learning"]

Provide expert architecture and solution design guidance for Salesforce’s strategic customers within Cloud Success. Assess customer Cloud implementations for scalability, security, reliability, and application lifecycle management, and recommend improvements to drive long-term adoption. Serve as an Industry Cloud SME across multiple verticals, collaborate with support and product teams to resolve issues and influence product enhancements, and communicate complex technical concepts to executives and technical stakeholders.

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FursaFursa
Salesforce
Salesforce
3 months ago

Success Architect - Industries cloud

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Provide expert architecture and solution design guidance for Salesforce’s strategic customers within Cloud Success. Assess customer Cloud implementations for scalability, security, reliability, and application lifecycle management, and recommend improvements to drive long-term adoption. Serve as an Industry Cloud SME across multiple verticals, collaborate with support and product teams to resolve issues and influence product enhancements, and communicate complex technical concepts to executives and technical stakeholders.
Location: Dublin
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Partner with strategic customers to deliver expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
  • •Lead as a core Industry Cloud SME, providing proactive and reactive guidance on architecture, technology strategy, and product best practices across multiple Industry Clouds.
  • •Identify design inefficiencies and capability gaps, recommending optimizations and improvements to drive customer transformation and long-term adoption.
  • •Collaborate with support engineers and customer success managers to resolve technical challenges, uncover root causes, and ensure alignment to standard methodologies.
  • •Liaise with Salesforce product teams to surface recurring challenges and customer feedback, influencing product improvements and industry cloud innovations.

Key Requirements

  • •Proven years of experience in software, system, or enterprise architecture.
  • •Expertise in Salesforce products, platform capabilities, technical governance, and best practices.
  • •Experience with large-scale implementations, including SaaS, PaaS, multi-tenancy, and multi-tier infrastructure.
  • •Strong knowledge of enterprise application integration, including orchestration, master data management, AI, analytics, and security best practices.
  • •Strong communication skills, including presenting complex technical concepts and creating clear design documents.
Skills:CommunicationStakeholder alignmentProblem-solvingStrategic thinkingContinuous learning
Certifications:Salesforce AdminSalesforce Advanced AdminService Cloud ConsultantPlatform App BuilderPlatform Developer 1Certified Architect Credentials (Application and System Architect)OmniStudio ConsultantAgentforce Specialist
Tech Stack:SalesforceSalesforce AdminService CloudOmniStudioConsumer Goods CloudManufacturing CloudNon Profit CloudLoyalty ManagementPublic Sector Sector SolutionsEducation CloudHealth CloudLife ScienceFinancial Services CloudApexVisualforceLightning Web Components (LWC)SOQLBatch jobsAsynchronous processingOAuth

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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