Harvey

4 weeks ago

UXR Operations Lead, AI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead and optimize the operational side of Harvey’s user research function, building scalable processes, tools, and governance to accelerate research velocity and cross-functional collaboration with design, product, and GTM teams in a fast-growing AI-driven legal-tech environment.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Design and implement end-to-end operational systems for research workflows — from intake and participant recruitment to insight synthesis.
•Own participant recruitment and panel management; build and maintain relationships with users, prospects, and legal professionals
•Set up, evaluate, and manage the research repository and tech stack, with a focus on AI-powered tooling: automated synthesis, AI repository and intake systems, and systematizing self-serve and rolling research to improves team velocity and institutional memory.
•Develop templates, intake processes, and educational documentation to help the team run studies faster and more consistently.
•Build scalable processes for budget and resource allocation, capacity planning, and project tracking.

Pay and Benefits

Salary: USD 120,900 - 181,300 annually

Equity and Bonus:Equity

Perks:EquityAnnual Bonus

Key Requirements

•5+ years in operations, program management, or a similar role supporting design, research, or product teams in a technology environment.
•Demonstrated ability to build processes and systems from scratch in fast-moving, ambiguous environments.
•Experience early establishment of Research operations at a fast-growing company.
•Strong ability to navigate complexity with legal, procurement and EPD/ GTM teams for process development.
•Strong cross-functional communicator with a track record of partnering effectively with creative, technical, and business stakeholders.

Experience:5+ yearsUXRResearch operationsDesign operationsAI

Skills:CommunicationProblem-solvingCross-functional collaboration

Tech Stack:NotionDovetailAI toolingResearch repository

Company Brief

Harvey

Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2022

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Harvey

4 weeks ago

UXR Operations Lead, AI

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Design and implement end-to-end operational systems for research workflows — from intake and participant recruitment to insight synthesis.
•Own participant recruitment and panel management; build and maintain relationships with users, prospects, and legal professionals
•Set up, evaluate, and manage the research repository and tech stack, with a focus on AI-powered tooling: automated synthesis, AI repository and intake systems, and systematizing self-serve and rolling research to improves team velocity and institutional memory.
•Develop templates, intake processes, and educational documentation to help the team run studies faster and more consistently.
•Build scalable processes for budget and resource allocation, capacity planning, and project tracking.

Pay and Benefits

Salary: USD 120,900 - 181,300 annually

Equity and Bonus:Equity

Perks:EquityAnnual Bonus

Key Requirements

•5+ years in operations, program management, or a similar role supporting design, research, or product teams in a technology environment.
•Demonstrated ability to build processes and systems from scratch in fast-moving, ambiguous environments.
•Experience early establishment of Research operations at a fast-growing company.
•Strong ability to navigate complexity with legal, procurement and EPD/ GTM teams for process development.
•Strong cross-functional communicator with a track record of partnering effectively with creative, technical, and business stakeholders.

Experience:5+ yearsUXRResearch operationsDesign operationsAI

Skills:CommunicationProblem-solvingCross-functional collaboration

Tech Stack:NotionDovetailAI toolingResearch repository

Company Brief

Harvey

Industry: LegalTech

Company Size: Large (251 to 1,000 employees)

Revenue: USD 100M to 250M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series E+

Headquarters: San Francisco, United States

Founded: 2022

Glassdoor: 4.1

Website LinkedIn Glassdoor