Room Attendant

Choice Hotels
United States
Workplace: OnsiteFull timeUSD 18.32+ hourlyFunction: Hospitality & Food ServiceExperience: 1+ yearsSkills: ["Communication","Teamwork","Attention to detail","Independent work","Guest service"]

Provide clean, comfortable, and safe rooms to ensure 100% guest satisfaction. Clean assigned guest rooms and suites per brand standards (making beds, vacuuming, dusting, bathroom cleaning), restock amenities, remove and properly dispose of trays and linens, and handle guest requests or complaints by following through or escalating to a supervisor. Maintain cleaning protocols, keep supply areas organized, and attend promptly to guest laundry and dry-cleaning orders.

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Choice Hotels
Choice Hotels
1 month ago

Room Attendant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 44 days agoStatus: Live

Job Summary

Provide clean, comfortable, and safe rooms to ensure 100% guest satisfaction. Clean assigned guest rooms and suites per brand standards (making beds, vacuuming, dusting, bathroom cleaning), restock amenities, remove and properly dispose of trays and linens, and handle guest requests or complaints by following through or escalating to a supervisor. Maintain cleaning protocols, keep supply areas organized, and attend promptly to guest laundry and dry-cleaning orders.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Clean assigned guest rooms or suites per brand standards, including making beds, vacuuming, dusting, arranging furniture as required, and cleaning bathrooms.
  • •Maintain cleaning protocols and keep linen closets and supply areas clean and organized.
  • •Empty trash containers and replace liners; restock usable items such as soap, towels, amenities, and paper goods.
  • •Ensure prompt attention to guest laundry and dry-cleaning orders and notify a supervisor of special room/suite issues and maintenance needs.
  • •Handle guest complaints or requests, secure rooms/suites upon leaving, and follow brand behavior to deliver genuine hospitality and exceed expectations.

Pay and Benefits

Salary: USD 18.32 hourly
Perks:Free ParkingPaid SickEmployee DiscountsComplimentary MealHealth InsuranceDentalVisionLong-term DisabilityHsa Contribution401kPaid LeavePaid HolidaysPaid BereavementFloating Holidays

Key Requirements

  • •Minimum of one year of hospitality experience in housekeeping.
  • •Follows instructions and communicates effectively.
  • •Works well independently or as part of a team.
  • •Strong attention to detail and commitment to exceptional guest service.
  • •Can clean multiple room types and meet the daily cleaning quota; willing to work flexible schedules including weekends and holidays.
Experience:1+ years
Skills:CommunicationTeamworkAttention to detailIndependent workGuest service

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Choice Hotels
Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 1939
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