Senior Customer Engineer, LATAM - MCR Bogotá, Colombia.

Cloudflare
Bogotá
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Presentation","Communication","Trusted advisory","Technical stakeholder management"]

Drive Cloudflare’s technical go-to-market by partnering with Account Executives on discovery, technical validation, and product demos/PoCs across security, networking, and developer platforms. Own customer onboarding through long-term adoption and account growth, monitoring telemetry and health scores to reduce time-to-value. Carry a quota-backed role with Quarterly Business Reviews, while using AI workflows to automate tasks like RFP responses and provisioning.

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FursaFursa
Cloudflare
Cloudflare
2 days ago

Senior Customer Engineer, LATAM - MCR Bogotá, Colombia.

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Drive Cloudflare’s technical go-to-market by partnering with Account Executives on discovery, technical validation, and product demos/PoCs across security, networking, and developer platforms. Own customer onboarding through long-term adoption and account growth, monitoring telemetry and health scores to reduce time-to-value. Carry a quota-backed role with Quarterly Business Reviews, while using AI workflows to automate tasks like RFP responses and provisioning.
Location: Bogotá
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with Account Executives for technical discovery, building custom architectures, and running product demos and Proof of Concepts (PoCs).
  • •Oversee technical onboarding and implementation, acting as the main contact while monitoring health scores and telemetry.
  • •Carry a variable quota tied to new business and account growth, and lead Quarterly Business Reviews (QBRs) to demonstrate ROI.
  • •Maintain trusted advisory relationships across onboarding, maturity, renewal, and expansion stages.
  • •Use AI-augmented workflows to automate routine tasks such as RFP responses, sandbox provisioning, and basic telemetry monitoring.

Key Requirements

  • •Background in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
  • •Expertise in web security, networking (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise architecture.
  • •Track record in a quota-carrying or revenue role with knowledge of SaaS metrics and enterprise sales cycles.
  • •Strong communication and presentation skills to connect deep technical details with C-suite strategy.
  • •Ability to drive technical validation, onboarding, and implementation as the main technical contact for customers.
Experience:SaaSEnterprise salesDeveloper platforms
Skills:PresentationCommunicationTrusted advisoryTechnical stakeholder management
Languages:English
Tech Stack:PythonJavaScriptDNSDDoS mitigationWorkers AIAI GatewayVectorizeLLM orchestrationRAGTelemetryAPI connectorsRFP responses

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn