Equities Production Support Analyst (Assistant Vice President)

Provide first-line production support for equities trading and middle-office platforms for Jefferies in Dubai, covering the Middle East region. Act as the primary point of contact for traders and business users, monitoring system health and trade flows and troubleshooting incidents to minimize disruption. Support vendor and in-house trading systems (including Fidessa and ULLink), escalating with external support desks and collaborating with second-line and development teams to resolve complex issues.