Functional Trainer

Amadeus
Bangkok
Workplace: OnsiteFull timeFunction: Education & TrainingExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Presentation","Facilitation","Adaptability","Prioritization"]

Design and deliver engaging training programs for airline customers, creating learner-focused classroom, virtual, and blended learning experiences. Conduct needs analysis with internal teams and customer stakeholders, develop and maintain training materials (including e-learning modules and facilitator guides), and transform instructor-led content into effective digital learning. Use feedback and evaluation to continuously improve impact, stay current on Amadeus product innovations, and travel internationally to deliver onsite training across multiple regions.

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FursaFursa
Amadeus
Amadeus
1 day ago

Functional Trainer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Design and deliver engaging training programs for airline customers, creating learner-focused classroom, virtual, and blended learning experiences. Conduct needs analysis with internal teams and customer stakeholders, develop and maintain training materials (including e-learning modules and facilitator guides), and transform instructor-led content into effective digital learning. Use feedback and evaluation to continuously improve impact, stay current on Amadeus product innovations, and travel internationally to deliver onsite training across multiple regions.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Design and deliver classroom, virtual, and blended learning programs tailored to airline client needs.
  • •Analyze training needs through consultation with internal teams and customer stakeholders.
  • •Create and maintain high-quality training materials, including e-learning modules, facilitator guides, and supporting resources.
  • •Convert instructor-led courses into engaging digital learning experiences using established tools and methodologies.
  • •Apply feedback and evaluation to improve relevance and measurable impact, and act as a knowledge resource across the product lifecycle.
Travel: Extensive travel

Pay and Benefits

Perks:Hybrid Work

Key Requirements

  • •Minimum 5 years of experience in the airline or travel industry, preferably with training delivery expertise.
  • •Comfortable facilitating training in both virtual and in-person formats, with strong communication and presentation skills.
  • •Ability to create learner-centered digital learning experiences and manage multiple priorities while adapting to changing needs.
  • •Experience developing or maintaining training materials such as e-learning modules, facilitator guides, and supporting resources.
  • •University degree in Education, Instructional Design, or equivalent professional experience.
Experience:5+ yearsAirlinesTravel
Education:Bachelor's in Education, Instructional Design
Skills:CommunicationPresentationFacilitationAdaptabilityPrioritization
Tech Stack:Amadeus AltéaE-learning modules

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Amadeus
Provides technology solutions for the global travel industry, including reservation systems, distribution, airline IT, hospitality, and data-driven services to travel providers, agencies, and OTAs to manage bookings and operations.
Industry: TravelTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Madrid, Spain
Founded: 1987
WebsiteLinkedIn