Head of GTM Systems & AI

360Learning
London
Workplace: RemoteFull timeFunction: Data Science & Machine LearningExperience: 5+ yearsSkills: ["Leadership","Coaching","Executive communication","Change management","Working in ambiguous environments"]

Own the AI and systems operating model behind the commercial engine, partnering with Data and Enablement to define agent skills, evaluation, ROI, adoption, and cost. Design the long-term GTM stack across Salesforce, marketing automation, enrichment, routing, CS tooling, and web ops—deciding build vs buy. Lead and coach five senior ICs, run vendor evaluations and renewals, and drive adoption through change management across distributed GTM teams.

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FursaFursa
360Learning
360Learning
1 day ago

Head of GTM Systems & AI

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Last checked: 12 hours agoStatus: Live

Job Summary

Own the AI and systems operating model behind the commercial engine, partnering with Data and Enablement to define agent skills, evaluation, ROI, adoption, and cost. Design the long-term GTM stack across Salesforce, marketing automation, enrichment, routing, CS tooling, and web ops—deciding build vs buy. Lead and coach five senior ICs, run vendor evaluations and renewals, and drive adoption through change management across distributed GTM teams.
Location: London
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Sr. Director level

Key Responsibilities

  • •Own the internal AI operating model for GTM, including skills library, agent evals, cost, adoption, and ROI.
  • •Design and govern the long-term GTM stack (CRM, marketing automation, CS tooling), deciding what to build vs. buy.
  • •Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems, and web ops; set standards for documentation, testing, and deployment.
  • •Identify and size solutions for business problems, partnering to prioritize by matching cost and feasibility to impact.
  • •Run vendor management end to end (evaluations, quarterly keep-or-kill reviews, and renewals) and drive adoption/change management for new GTM capabilities.

Pay and Benefits

Perks:Remote WorkPaid LeaveHealth InsuranceGym Membership

Key Requirements

  • •5+ years across GTM systems, agentic/AI workflow products, revenue technology, and enterprise SaaS, or a path like technical product management/consulting that shipped real systems with an AI mandate.
  • •Turn ambiguous business problems into reliable, scalable tooling, judging where to automate and where human touch matters across the revenue engine.
  • •Fluency in modern GTM systems including Salesforce and marketing automation; deep Salesforce fluency is a strong plus.
  • •Build with modern AI tooling (agents, plugins/skills on top of LLMs, connectors to business systems) and use evals to measure agent quality.
  • •Define KPIs, run experiments, and use data to prioritize investments and measure impact on pipeline, conversion, efficiency, and revenue.
Experience:5+ yearsEnterprise SaaSRevenue technologyAI workflows
Skills:LeadershipCoachingExecutive communicationChange managementWorking in ambiguous environments
Languages:EnglishFrench
Tech Stack:SalesforceMarketoLLMsAgentsPluginsWeb opsData enrichmentRoutingAttributionLead-to-quoteBillingCustomer lifecycle tools

Company Brief

360Learning
Provides a collaborative learning platform for companies to create, share, and manage employee training programs. It combines authoring, social learning, and analytics tools to help organizations upskill teams at scale.
Industry: Corporate Training
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Paris, France
Founded: 2013
WebsiteLinkedIn