Safety Program Manager (Trust Building), TikTok Platform Responsibility

TikTok
San Jose
Workplace: OnsiteFull timeUSD 93,600 - 220,400 annuallyFunction: Program & Project Management (PMO)Skills: ["Cross-functional collaboration","Storytelling","Stakeholder management","Strategic communication","Media awareness"]

Own the Safety Program “Communication Tiering Mechanism” for TikTok Privacy & Responsibility: set proactive trust baselines, align messaging for major safety launches, and produce canonical deep-dive narratives. Translate complex product safety and moderation logic into human-centric narratives for PR/GR/Legal and external audiences. Serve as the strategic single point of contact in high-stakes moments and coach PMs so safety decisions ship with their story already articulated.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

Safety Program Manager (Trust Building), TikTok Platform Responsibility

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Own the Safety Program “Communication Tiering Mechanism” for TikTok Privacy & Responsibility: set proactive trust baselines, align messaging for major safety launches, and produce canonical deep-dive narratives. Translate complex product safety and moderation logic into human-centric narratives for PR/GR/Legal and external audiences. Serve as the strategic single point of contact in high-stakes moments and coach PMs so safety decisions ship with their story already articulated.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Build and run the Communication Tiering Mechanism, including proactive trust baselines, major launch alignment, and thematic deep-dive references.
  • •Shift the team from reactive fact-collecting to proactive proposition-setting and define the narrative point of view on safety philosophy.
  • •Translate complex product mechanics into human-centric, press, and policy audiences while maintaining a living safety design philosophy.
  • •Act as the single strategic product-side point of contact for PR/GR/Legal communications and crisis response.
  • •Coach PMs on narrative construction and stakeholder communication to enable products to ship with their story already articulated.

Pay and Benefits

Salary: USD 93,600 - 220,400 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid ParentalDisability CoverageLife InsuranceWellness StipendPaid HolidaysSick DaysPersonal Time

Key Requirements

  • •Proven experience in Trust & Safety, Policy Communications, Public Affairs, or Product Marketing within a social media platform.
  • •Demonstrated ability to translate technical product logic into persuasive, human-centric narratives (writing samples required).
  • •Depth in at least one safety & compliance vertical (e.g., Minor Safety, Content Integrity, AI Safety) and working fluency with major global safety regulatory regimes (e.g., UK OSA/Ofcom, EU DSA, US state-level).
  • •Fluency in written and spoken Chinese to manage stakeholders in the China market.
  • •Proven track record driving cross-functional initiatives across Product, Comms, GR, and Legal without direct authority.
Experience:Social mediaTrust & safetyPolicy communicationsPublic affairs
Skills:Cross-functional collaborationStorytellingStakeholder managementStrategic communicationMedia awareness
Languages:ChineseEnglishJapanese

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn