Service Center Coordinator

Motorola Solutions
Tokyo
Full timeFunction: Executive & General ManagementSkills: ["Organizational skills","Communication skills"]

Coordinate end-to-end dispatch and scheduling of service operations for the Motorola Service Center in Tokyo. Manage and prioritize incoming service requests, coordinate technician schedules and staff deployments, and maintain accurate documentation and service records. Resolve immediate client issues to uphold departmental SLAs, ensuring consistent service continuity and high-quality client support.

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Motorola Solutions
Motorola Solutions
6 hours ago

Service Center Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Coordinate end-to-end dispatch and scheduling of service operations for the Motorola Service Center in Tokyo. Manage and prioritize incoming service requests, coordinate technician schedules and staff deployments, and maintain accurate documentation and service records. Resolve immediate client issues to uphold departmental SLAs, ensuring consistent service continuity and high-quality client support.
Location: Tokyo
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Manage end-to-end dispatch and scheduling of service operations in Tokyo.
  • •Process and prioritize service requests.
  • •Coordinate technician schedules and staff deployments.
  • •Maintain rigorous documentation and service records.
  • •Resolve immediate client issues to maintain departmental SLAs.

Key Requirements

  • •Strong organizational and communication skills to manage service operations end to end.
  • •Proficiency in Microsoft Office (Excel, Word, PowerPoint) for workflow hand-offs.
  • •Proficiency in Google Workspace (Sheets, Docs, Slides) for collaboration and documentation.
  • •Ability to process and prioritize service requests to maintain service continuity and SLAs.
Skills:Organizational skillsCommunication skills
Tech Stack:Microsoft OfficeExcelWordPowerPointGoogle WorkspaceSheetsDocsSlides

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn