Account Engagement Manager

Payoneer
Mexico City
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2-3 yearsEducation: bachelorsSkills: ["Communication","Relationship-building","Negotiation","Analytical thinking","Presentation"]

Account Engagement Manager driving growth across a portfolio of mid-size and SMB clients in the Latin America region. You’ll manage relationships, design growth strategies, coordinate cross-functional initiatives with Product/Marketing/Operations, and lead multi-channel engagement to maximize retention, cross-sell, and revenue for Payoneer’s payments platform.

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FursaFursa
Payoneer
Payoneer
3 months ago

Account Engagement Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Account Engagement Manager driving growth across a portfolio of mid-size and SMB clients in the Latin America region. You’ll manage relationships, design growth strategies, coordinate cross-functional initiatives with Product/Marketing/Operations, and lead multi-channel engagement to maximize retention, cross-sell, and revenue for Payoneer’s payments platform.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Manage and grow a large pool of existing client relationships (350+ accounts) to identify emerging needs and opportunities.
  • •Proactively strengthen and expand relationships to maximize retention, cross-sell, and upsell across the portfolio, increasing customer value and revenue.
  • •Design and execute multi-channel strategies to reach large customer segments at the right moments in their lifecycle.
  • •Own and manage the growth pipeline, from proactive outreach and opportunity creation through deal execution.
  • •Coordinate with internal teams (marketing, product, operations) to ensure a seamless customer experience and drive regional growth.

Key Requirements

  • •Account Management experience with strong analytical and communication skills; project management skills essential.
Experience:2-3 yearsFinancial servicesDigital payments
Education:Bachelor's in Business or Industrial Engineering
Skills:CommunicationRelationship-buildingNegotiationAnalytical thinkingPresentation
Languages:EnglishSpanish
Tech Stack:Salesforce

Company Brief

Payoneer
Provides cross-border payments and financial services platform enabling businesses and professionals to send, receive, and manage international payments, multi-currency accounts, and working capital solutions to support global commerce.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 2005
WebsiteLinkedIn