Driver Operations Associate - Driver Management

Lalamove
Philippines
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsSkills: ["Communication","Collaboration","Analytical thinking","Problem-solving"]

Manage driver operations by conducting regular call-outs to inactive drivers to support reactivation. Partner with the Driver Support team to resolve driver concerns quickly, monitor deviations from standards, and implement strategies to optimize driver availability during peak demand. Create and maintain reports tracking the success of driver initiatives, and run Panalomoves (or similar) incentive programs to motivate drivers. You’ll leverage analytics, communicate clearly, and collaborate in a fast-paced logistics environment.

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FursaFursa
Lalamove
Lalamove
4 days ago

Driver Operations Associate - Driver Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 minutes agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Manage driver operations by conducting regular call-outs to inactive drivers to support reactivation. Partner with the Driver Support team to resolve driver concerns quickly, monitor deviations from standards, and implement strategies to optimize driver availability during peak demand. Create and maintain reports tracking the success of driver initiatives, and run Panalomoves (or similar) incentive programs to motivate drivers. You’ll leverage analytics, communicate clearly, and collaborate in a fast-paced logistics environment.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Conduct regular call-outs to inactive drivers to encourage reactivation.
  • •Collaborate with the Driver Support team to address driver concerns and issues promptly.
  • •Identify and address deviations from established standards or benchmarks.
  • •Implement strategies to optimize driver availability during peak demand hours.
  • •Create and maintain reports to track the success of driver initiatives.

Key Requirements

  • •Previous experience in operations, supply management, or reactivation roles (preferred).
  • •Strong analytical skills to derive insights from data.
  • •Excellent communication skills for effective interaction with drivers and internal teams.
  • •Proven ability to work collaboratively in a fast-paced, dynamic environment.
  • •Familiarity with the ride-sharing or logistics industry (plus).
Experience:OperationsSupply managementLogisticsRide-sharing
Skills:CommunicationCollaborationAnalytical thinkingProblem-solving

Company Brief

Lalamove
On-demand logistics platform providing same-day delivery, courier, and freight services for individuals and businesses across urban centers, connecting drivers with customers via a mobile and web app.
Industry: Last Mile Delivery
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Hong Kong, Hong Kong
Founded: 2013
WebsiteLinkedIn