Fraud and Abuse Operations Analyst
Plaid
San Francisco, Seattle, New York
Workplace: HybridFull timeUSD 138,000 - 163,200 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Communication","Investigation","Stakeholder management","Threat modeling","Process improvement"]Respond to fraud and abuse events as part of the abuse on-call rotation, investigating claims and triaging incidents with tight containment. Conduct threat modeling of abuse surfaces, monitor external fraud trends, and support incident response (SEVs) across teams. Translate investigation insights into actionable detection signals and collaborate with product and DS/ML teams to strengthen fraud mitigation strategies. Use SQL and data analysis to spot anomalies and inform operational controls.
