MS-Dynamics-CRM Senior Developer - Customer Service

Dimension Data
Anywhere
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 5-10 yearsSkills: ["Quality focus","Performance focus","Collaboration","Mentoring"]

Design and implement features in the Customer Service module using Dynamics 365 and the Power Platform. Focus on quality and performance while leveraging Power Apps, Power Automate, and JavaScript to deliver customer-service capabilities. Collaborate across squads, share knowledge, and mentor junior developers as part of a cross-functional delivery environment.

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Dimension Data
Dimension Data
2 months ago

MS-Dynamics-CRM Senior Developer - Customer Service

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 days agoStatus: Live

Job Summary

Design and implement features in the Customer Service module using Dynamics 365 and the Power Platform. Focus on quality and performance while leveraging Power Apps, Power Automate, and JavaScript to deliver customer-service capabilities. Collaborate across squads, share knowledge, and mentor junior developers as part of a cross-functional delivery environment.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Design and implement features on the Customer Service module.
  • •Deliver work with emphasis on quality and performance.
  • •Build solutions using Power Apps and Power Automate.
  • •Develop enhancements using JavaScript within the CRM context.
  • •Collaborate across squads and mentor junior developers.

Key Requirements

  • •5–10 years of experience with Dynamics 365 and the Power Platform.
  • •Strong proficiency in Power Apps and Power Automate.
  • •Good skills in JavaScript for building and enhancing CRM capabilities.
  • •Ability to collaborate across squads to deliver module features.
  • •Experience designing and implementing Customer Service module enhancements with a focus on quality and performance.
Experience:5-10 yearsDynamics 365Power Platform
Skills:Quality focusPerformance focusCollaborationMentoring
Tech Stack:Dynamics 365Power PlatformPower AppsPower AutomateJavaScript

Company Brief

Dimension Data
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn