Store Advisor, Hannam Store

On Holding
Seoul, South Korea
Workplace: OnsiteFull timeFunction: Consulting & AdvisorySkills: ["Communication","Interpersonal skills","Customer service","Teamwork","Visual merchandising"]

Join On’s Direct-to-Consumer (DTC) Store Retail team in Seoul as a Store Advisor. Deliver exceptional customer service, learn product technical information, maintain premium store visuals, assist with inventory, and contribute to store processes and team happiness. You’ll work with the Seoul store team to embody On’s values, engage customers, and support ongoing brand presence in Korea.

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On Holding
On Holding
9 months ago

Store Advisor, Hannam Store

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Job Summary

Join On’s Direct-to-Consumer (DTC) Store Retail team in Seoul as a Store Advisor. Deliver exceptional customer service, learn product technical information, maintain premium store visuals, assist with inventory, and contribute to store processes and team happiness. You’ll work with the Seoul store team to embody On’s values, engage customers, and support ongoing brand presence in Korea.
Location: Seoul, South Korea
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Provide exceptional customer service by responding to customer inquiries and creating solutions by listening to their needs and improving engagement with our product.
  • •Maintain in-depth knowledge of product technical information and follow On’s global activities and projects (e.g. sustainability efforts, Athlete stories)
  • •Contribute feedback to store leadership to continuously improve store processes, customer engagement and team happiness
  • •Help maintain the visual standards in the store to deliver a premium experience
  • •Assist with inventory management and inbound / outbound product orders

Key Requirements

  • •Experience in a retail or customer-facing work environment is a strong plus.
  • •Background in the Running, Fashion or Sports Industry is preferred but not required
  • •Strong communication, hospitality and interpersonal skills
  • •Ability to take initiative, learn quickly, and work both independently and as part of a team
  • •Eye for maintaining outstanding store condition and visual merchandising standards
Experience:RetailFashionSports
Skills:CommunicationInterpersonal skillsCustomer serviceTeamworkVisual merchandising
Languages:Korean

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn