Box Office Supervisor- Cobb's Comedy

Live Nation Entertainment
San Francisco
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Leadership","Customer service","Time management","Multitasking","Communication"]

Supervise daily and nightly Box Office operations, including Will Call, Guest List, ticket sales, ticket scanning, and staff support. Lead training, hiring, evaluations, staffing levels, and ensure clear communication with the Box Office Manager and other venue departments. Manage cash handling by following policies, balancing drawers, reconciling ticket sales, and handling pricing and ticket inventory. Provide superior customer service and help coordinate show operations, including ADA ticket needs and third-party offsite coverage when required.

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Live Nation Entertainment
Live Nation Entertainment
2 months ago

Box Office Supervisor- Cobb's Comedy

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Supervise daily and nightly Box Office operations, including Will Call, Guest List, ticket sales, ticket scanning, and staff support. Lead training, hiring, evaluations, staffing levels, and ensure clear communication with the Box Office Manager and other venue departments. Manage cash handling by following policies, balancing drawers, reconciling ticket sales, and handling pricing and ticket inventory. Provide superior customer service and help coordinate show operations, including ADA ticket needs and third-party offsite coverage when required.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Manager level

Key Responsibilities

  • •Organize and manage daily and nightly Box Office operations (Will Call, Guest List, ticket sales, ticket scanning).
  • •Assist and support Box Office staff across job functions as needed and maintain a positive team environment.
  • •Ensure proper cash handling by following Clubs & Theaters policies, balancing seller cash drawers, and supporting ticket sales reconciliation.
  • •Assist with staffing administration such as staff evaluations, training, 90-day/annual reviews, and payroll scheduling.
  • •Create/maintain ticket inventory in a secure ticketing environment, update customer databases, and coordinate with other venue teams (including ADA ticket needs).

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kEquityStudent LoanCaregiver LeaveFertility SupportFree ConcertVolunteer Time

Key Requirements

  • •Experience in Box Office or ticketing management.
  • •Experience with cash handling and seller cash drawer reconciliation.
  • •Leadership, management, and customer service experience.
  • •Flexible schedule including days/nights, weekends, and holidays.
  • •High school diploma (required).
Education:High School
Skills:LeadershipCustomer serviceTime managementMultitaskingCommunication
Tech Stack:Microsoft OutlookMicrosoft PowerPointMicrosoft WordMicrosoft Excel

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
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Glassdoor: 3.7
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