Senior Systems Administrator (B2B)

Sprout Social
Krakow
Workplace: HybridContractPLN 15,500 - 23,000 monthlyFunction: Administration & Executive AssistanceExperience: 4+ yearsSkills: ["Quick learning","Collaboration","Self-management","Prioritization","Problem-solving"]

Maintain and enhance Sprout’s IT backbone as a Senior Systems Administrator, providing end-user technical assistance and improving user experience through effective tooling and system maintenance. Work closely with adjacent teams in a central internal operations model to support onboarding/offboarding, manage IT inventory (including MDM), troubleshoot Apple/Windows, and support conference room AV/technology. Serve as an escalation resource for complex IT issues.

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Sprout Social
Sprout Social
3 days ago

Senior Systems Administrator (B2B)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Maintain and enhance Sprout’s IT backbone as a Senior Systems Administrator, providing end-user technical assistance and improving user experience through effective tooling and system maintenance. Work closely with adjacent teams in a central internal operations model to support onboarding/offboarding, manage IT inventory (including MDM), troubleshoot Apple/Windows, and support conference room AV/technology. Serve as an escalation resource for complex IT issues.
Location: Krakow
Workplace: Hybrid
Employment Type: Contract
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Provide technical assistance to end-users and improve overall user experience through tooling and system maintenance.
  • •Maintain proficiency in Sprout’s systems and become a key contributor to their upkeep.
  • •Independently identify and act on priorities while collaborating with the internal IT team.
  • •Support onboarding/offboarding, inventory management, and IT onboarding/offboarding processes.
  • •Serve as an escalation point for complex IT issues and help continuously improve processes and documentation.
Travel: Low travel

Pay and Benefits

Salary: PLN 15,500 - 23,000 monthly
Perks:RsusPaid LeaveParental LeaveRemote WorkHome Office

Key Requirements

  • •4+ years of experience as a Systems Administrator.
  • •Requirement to work from the Kraków office at least one day per week.
  • •Proven technical support experience with both Apple and Windows computers.
  • •Capable of lifting 30+ pounds.
  • •Experience providing IT onboarding and offboarding.
Experience:4+ years
Skills:Quick learningCollaborationSelf-managementPrioritizationProblem-solving
Tech Stack:AppleWindowsMDMJAMFInTuneGenerative AILarge Language ModelsZoom RoomsZoomJiraConference room technologyAV

Company Brief

Sprout Social
Provides a social media management platform that helps businesses manage engagement, publishing, analytics, and social customer care across channels to improve brand presence and customer relationships.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 2010
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn