Sr. Enterprise Account Manager, Aviation
SpaceX
California, Washington, Redmond, Texas
Workplace: OnsiteFull timeUSD 135,000 - 215,000 annuallyFunction: Customer Success & Account ManagementExperience: 7+ yearsEducation: bachelorsSkills: ["Empathy","Active listening","Resiliency","Written and verbal communication","Business judgment"]Own the end-to-end customer relationship for a portfolio of strategic Enterprise Aviation customers, from contract signature through onboarding, activation, retention, and revenue growth. Build relationships with executive stakeholders, gather and champion customer feedback to guide product and technical development, and deliver responsive issue resolution. Lead process/system improvements to improve handoffs and the customer experience while balancing resources and headcount.
