Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer-focused","Interpersonal skills","Problem-solving","Adaptability","Relationship building"]

Manage the rental process for contractors and construction company principals by responding to inbound leads, guiding customers, and ensuring they receive the right equipment at the right time. Use EquipmentShare’s proprietary T3 platform to stay current on every machine, resolve inquiries and complaints, maintain customer relationships for satisfaction, and help grow the customer base through relationship building and customer education.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Manage the rental process for contractors and construction company principals by responding to inbound leads, guiding customers, and ensuring they receive the right equipment at the right time. Use EquipmentShare’s proprietary T3 platform to stay current on every machine, resolve inquiries and complaints, maintain customer relationships for satisfaction, and help grow the customer base through relationship building and customer education.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating customers on ways to save and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure customer satisfaction and keep customers updated on improvements.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Leave401kGym Membership

Key Requirements

  • •High School diploma or equivalent.
  • •Listen to customers and care about solving their problems.
  • •Build, nurture, and maintain customer relationships throughout the rental process.
  • •Use strong interpersonal and problem-solving skills to resolve customer needs.
  • •Adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services.
Education:High School
Skills:Customer-focusedInterpersonal skillsProblem-solvingAdaptabilityRelationship building
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn