CUSTOMER SVC REP

Kinder Morgan
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 2-4 yearsEducation: high_schoolSkills: ["Customer-oriented","Teamwork","Courteous","Professional attitude","Attention to detail"]

Provide customer service for Kinder Morgan customers by handling order processing, scheduling, bill of lading preparation, and inventory management. Serve as a key interface with terminal operations personnel, coworkers, customers, and regulatory contacts. Maintain customer paperwork and respond to customer inquiries, while updating the Galahad system, running reports, calculating inventories, and completing month-end close support for billing.

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Kinder Morgan
Kinder Morgan
4 days ago

CUSTOMER SVC REP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 minutes agoStatus: Live

Job Summary

Provide customer service for Kinder Morgan customers by handling order processing, scheduling, bill of lading preparation, and inventory management. Serve as a key interface with terminal operations personnel, coworkers, customers, and regulatory contacts. Maintain customer paperwork and respond to customer inquiries, while updating the Galahad system, running reports, calculating inventories, and completing month-end close support for billing.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Serve customers by processing orders and related paperwork, including order processing and scheduling.
  • •Prepare bills of lading and support product movement activities, including interacting with customers and surveyors.
  • •Maintain and update the Galahad system by entering and confirming inbound/outbound movements, identifying variances, running reports, and entering gauges.
  • •Review daily customer truck rack activity data and distribute daily customer reports; calculate daily customer inventories and respond to inquiries.
  • •Complete month-end close activities to provide timely information to accounting for billing and to customers.

Key Requirements

  • •Intermediate computer skills with above-average proficiency in MS Excel, Word, and Outlook.
  • •Basic math skills (addition, subtraction, multiplication, division, decimals, and fractions).
  • •Knowledge of GALAHAD is desirable.
  • •Interpersonal skills and strong verbal and written communications skills required.
  • •Successful completion of background screen and drug test upon job offer.
Experience:2-4 years
Education:High School
Skills:Customer-orientedTeamworkCourteousProfessional attitudeAttention to detail
Languages:En-us
Tech Stack:MS ExcelMS WordOutlookGalahad

Company Brief

Kinder Morgan
Operates one of North America's largest energy infrastructure networks, including natural gas, gasoline, crude oil, carbon dioxide, and terminal pipelines. The company stores, transports, and processes energy products across the United States and Canada.
Industry: Oil & Gas
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1997
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