Senior Manager, Live Technical Operations - APAC

Netflix
Tokyo
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Judgment","Adaptability","Communication","Stakeholder management","Troubleshooting"]

Lead end-to-end technical planning and execution for live productions across APAC, balancing global standards with local production realities. Serve as a hands-on technical operations lead during rehearsals and live broadcasts, driving troubleshooting and incident response across transmission, audio, video, and infrastructure. Define transmission and workflow solutions, ensure high broadcast quality (HDR/UHD/4K, Dolby Atmos, captions), and coordinate with cross-functional teams, vendors, and crews across the region.

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FursaFursa
Netflix
Netflix
3 months ago

Senior Manager, Live Technical Operations - APAC

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Lead end-to-end technical planning and execution for live productions across APAC, balancing global standards with local production realities. Serve as a hands-on technical operations lead during rehearsals and live broadcasts, driving troubleshooting and incident response across transmission, audio, video, and infrastructure. Define transmission and workflow solutions, ensure high broadcast quality (HDR/UHD/4K, Dolby Atmos, captions), and coordinate with cross-functional teams, vendors, and crews across the region.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Support end-to-end technical planning and execution of live productions across APAC, including guidelines, workflows, and operational documentation.
  • •Serve as a hands-on technical operations lead during rehearsals and live broadcasts.
  • •Lead troubleshooting and incident response across transmission, audio, video, and infrastructure during live events.
  • •Evaluate and define transmission and technical workflow solutions based on production scale, venue infrastructure, and operational complexity, ensuring broadcast quality standards.
  • •Coordinate cross-functionally across APAC and the US and build relationships with technical vendors, broadcasters, and live production partners, including supporting hiring and crew management.

Key Requirements

  • •10+ years of live broadcast, remote operations, or live technical production experience in a leadership or supervisory role.
  • •Fluency in English and business-level Japanese or Korean is required.
  • •Strong understanding of live production operations, transmission infrastructure, and remote production workflows including on-site execution.
  • •Strong troubleshooting skills and the ability to stay calm and decisive in high-pressure live environments.
  • •Familiarity with live transmission technologies, video transport protocols, and OTT/live streaming ecosystems.
Experience:Live broadcastRemote operationsLive technical production
Skills:JudgmentAdaptabilityCommunicationStakeholder managementTroubleshooting
Languages:EnglishJapaneseKorean
Tech Stack:HDRUHD4KHDDolby AtmosCaptionsOTTLive streamingVideo transport protocols

Company Brief

Netflix
Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.
Industry: Streaming Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Los Gatos, United States
Founded: 1997
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