Sales Automation Specialist

Etihad Aviation Group
Abu Dhabi
Workplace: OnsiteFull timeFunction: SalesExperience: 3-5 yearsEducation: bachelorsSkills: ["Translating business requirements","Data validation","Process improvement","Stakeholder collaboration","Continuous improvement"]

Bridge commercial teams and technology by transforming agency incentive programs, sales processes, reporting needs, and digital content into scalable automation. Validate agency incentive calculations and sales performance metrics, build and maintain Tableau dashboards, and configure Salesforce (or equivalent CRM) reporting, workflows, and automation. Manage and update AEM content, improve manual processes through automation, and serve as the key link between business stakeholders and technical teams.

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FursaFursa
Etihad Aviation Group
Etihad Aviation Group
3 days ago

Sales Automation Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Bridge commercial teams and technology by transforming agency incentive programs, sales processes, reporting needs, and digital content into scalable automation. Validate agency incentive calculations and sales performance metrics, build and maintain Tableau dashboards, and configure Salesforce (or equivalent CRM) reporting, workflows, and automation. Manage and update AEM content, improve manual processes through automation, and serve as the key link between business stakeholders and technical teams.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Translate business requirements into technical solutions and automation opportunities.
  • •Support and validate agency incentive calculations and sales performance metrics.
  • •Design and maintain Tableau dashboards and commercial reporting solutions.
  • •Configure and optimize Salesforce (or equivalent CRM) reporting, workflows, and automation.
  • •Manage and update AEM website content and components while acting as the link between stakeholders and technical teams.

Key Requirements

  • •Bachelor's degree in Information Technology, Computer Science, Business Systems, or a related field.
  • •Minimum 3-5 years' experience in sales automation, CRM analytics, or digital solutions roles.
  • •Hands-on experience with Salesforce required; experience with HubSpot or Microsoft Dynamics (or similar) will also be considered.
  • •Experience working with CRM reporting, dashboards, workflows, and automation.
  • •Strong Tableau dashboard development skills and working knowledge of Databricks, SQL, and/or Python; experience with AEM is highly desirable.
Experience:3-5 yearsSales automationCRM analyticsDigital solutionsAirlines_aviationTravelTMC
Education:Bachelor's in Information Technology, Computer Science, Business Systems, or related field
Skills:Translating business requirementsData validationProcess improvementStakeholder collaborationContinuous improvement
Languages:English (UK)
Tech Stack:SalesforceHubSpotMicrosoft DynamicsDatabricksTableauAdobe Experience Manager (AEM)AEMSQLPython

Company Brief

Etihad Aviation Group
Etihad Aviation Group (Etihad Airways) is the national airline of the UAE, operating passenger and cargo services worldwide from Abu Dhabi and providing aviation-related services across hospitality, maintenance and cargo sectors.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Government Funded
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 2003
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