CDS Platform Services Lead

RTX
United States
Workplace: OnsiteFull timeUSD 132,400 - 251,600 annuallyFunction: Administration & Executive AssistanceExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Teamwork","Collaboration","Accountability","Continuous improvement"]

Lead the strategy, delivery, and continuous improvement of enterprise technology platforms and shared services for the Classified Digital Services (CDS) team. You’ll manage day-to-day operations, set service standards (SLAs/KPIs), drive reliability and scalability, and oversee incident/problem/change/service-request processes. The role includes mentoring system administrators, developing modernization roadmaps, and improving operations through automation, self-service, and standardization.

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FursaFursa
RTX
RTX
4 days ago

CDS Platform Services Lead

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead the strategy, delivery, and continuous improvement of enterprise technology platforms and shared services for the Classified Digital Services (CDS) team. You’ll manage day-to-day operations, set service standards (SLAs/KPIs), drive reliability and scalability, and oversee incident/problem/change/service-request processes. The role includes mentoring system administrators, developing modernization roadmaps, and improving operations through automation, self-service, and standardization.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Lead, mentor, and develop a team of system administrators.
  • •Establish team objectives, priorities, performance expectations, and professional-development plans.
  • •Manage day-to-day operations, resource capacity, and prioritization across operational and project demands.
  • •Define service standards and metrics (SLAs, KPIs) to ensure high availability, reliability, scalability, and performance.
  • •Lead incident, problem, change, and service-request management and drive platform modernization through automation and self-service.

Pay and Benefits

Salary: USD 132,400 - 251,600 annually
Perks:Health InsuranceDentalVisionLife Insurance401kParental LeavePaid LeaveLearning BudgetChildcare

Key Requirements

  • •Typically requires a university degree or equivalent experience, with at least 10 years’ experience (or 7 years with an advanced degree).
  • •Minimum 5 years of experience in IT, infrastructure, platform engineering, systems administration, cloud, or related areas.
  • •Minimum 5 years of experience leading technical teams or managing enterprise technology services.
  • •Minimum 5 years of demonstrated experience managing production technology platforms and operational services.
  • •Active and transferable U.S. government issued Top Secret security clearance is required prior to start; U.S. citizenship is required; Security+ Certification, SAFe Certification, or equivalent.
Experience:10+ years
Education:Bachelor's
Skills:LeadershipTeamworkCollaborationAccountabilityContinuous improvement
Certifications:Security+SAFeITIL
Tech Stack:Atlassian JiraAtlassian ConfluenceAgileSAFeITILAWSAzureGoogle CloudCloud migrationPlatform modernization

Eligibility

Nationality:US National
Security Clearance:Top Secret

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website