Reservation Agent (Syria, SY)

Power International Holding
Syria
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Attention to detail","Sales acumen","Resilience"]

Manage hotel guest reservations from inquiry through confirmation, handling requests via phone, email, and online booking platforms. Provide accurate room availability, rates, and amenities, and help guests choose accommodations based on preferences and budget. Maintain reservation records in the hotel system, monitor inventory to maximize occupancy and revenue, coordinate with front office and housekeeping, and respond to guest issues professionally while promoting packages and promotions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Power International Holding
Power International Holding
2 days ago

Reservation Agent (Syria, SY)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Manage hotel guest reservations from inquiry through confirmation, handling requests via phone, email, and online booking platforms. Provide accurate room availability, rates, and amenities, and help guests choose accommodations based on preferences and budget. Maintain reservation records in the hotel system, monitor inventory to maximize occupancy and revenue, coordinate with front office and housekeeping, and respond to guest issues professionally while promoting packages and promotions.
Location: Syria
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Handle guest inquiries and reservations via phone, email, and online booking platforms, providing accurate information on availability, rates, and amenities.
  • •Assist guests in selecting accommodations that match preferences, budget, and special requirements to ensure a seamless booking experience.
  • •Process reservations accurately in the hotel reservation system, including guest details, payment details, and special requests.
  • •Monitor room availability and manage inventory by adjusting room allocations and rates to maximize occupancy and revenue.
  • •Coordinate with front office and housekeeping for smooth check-in and check-out, and respond to guest concerns promptly and professionally.

Key Requirements

  • •5+ years working experience, with 3+ years relevant experience.
  • •Proficiency in hotel reservation systems and booking platforms to process reservations and manage room inventory.
  • •ERP knowledge with SAP functional skills required.
  • •Strong communication and customer service skills to handle inquiries and resolve issues professionally.
  • •High School Diploma plus a Certificate in Hotel Management or related field.
Experience:5+ yearsHospitalityGCC
Education:High School
Skills:CommunicationCustomer serviceAttention to detailSales acumenResilience
Certifications:Certificate in Hotel Management
Tech Stack:SAPERPReservation systemsOnline booking platforms

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website