Sales and Service Leader - Full Time (Willow Grove, PA, US, 19090)

Sephora
United States
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Coaching","Leadership","Communication","Interpersonal skills","Client-first mindset","Teamwork","Problem-solving"]

Lead Sephora store success by coaching and empowering your team to deliver exceptional client service and achieve sales goals. Drive performance through strong client engagement, product knowledge, and personalized recommendations. Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives, while assisting with daily operations like inventory and visual merchandising. Help create a safe, inclusive, high-performing environment where everyone can thrive.

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Sephora
Sephora
13 hours ago

Sales and Service Leader - Full Time (Willow Grove, PA, US, 19090)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead Sephora store success by coaching and empowering your team to deliver exceptional client service and achieve sales goals. Drive performance through strong client engagement, product knowledge, and personalized recommendations. Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives, while assisting with daily operations like inventory and visual merchandising. Help create a safe, inclusive, high-performing environment where everyone can thrive.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire team members to deliver exceptional client service and achieve sales goals.
  • •Drive store performance through client engagement and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards while upholding company policies.

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment; physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService
Skills:CoachingLeadershipCommunicationInterpersonal skillsClient-first mindsetTeamworkProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn