Customer Engineer - PDC (SEM Inspection & Metrology)

Applied Materials
Boise
Workplace: OnsiteFull timeUSD 37 - 51.2 hourlyFunction: Marketing & GrowthExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Troubleshooting"]

Serve as the direct liaison with semiconductor equipment customers by installing, maintaining, and upgrading Applied Materials PDC SEM-based inspection systems. Use digital analytics and standard diagnostics to troubleshoot equipment and perform preventative and corrective maintenance across electron beam, vacuum, electrical, mechanical, and related systems. Support customers with defect inspection performance and yield, coordinate with internal teams on inspection needs, and train junior engineers to ensure tool uptime and performance.

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Applied Materials
Applied Materials
1 month ago

Customer Engineer - PDC (SEM Inspection & Metrology)

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Last checked: 50 minutes agoStatus: Live

Job Summary

Serve as the direct liaison with semiconductor equipment customers by installing, maintaining, and upgrading Applied Materials PDC SEM-based inspection systems. Use digital analytics and standard diagnostics to troubleshoot equipment and perform preventative and corrective maintenance across electron beam, vacuum, electrical, mechanical, and related systems. Support customers with defect inspection performance and yield, coordinate with internal teams on inspection needs, and train junior engineers to ensure tool uptime and performance.
Location: Boise
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade Applied Materials PDC SEM-based inspection systems.
  • •Troubleshoot equipment using standard diagnostics, with support from senior engineers as needed.
  • •Perform preventative and corrective maintenance on electron beam, vacuum, electrical, and mechanical systems.
  • •Support customers in improving defect inspection performance and yield.
  • •Work with customers and internal teams to understand process flows and inspection requirements, including training and mentoring junior engineers.
Travel: Medium travel

Pay and Benefits

Salary: USD 37 - 51.2 hourly

Key Requirements

  • •Associate degree, technical training, or equivalent experience (Bachelor’s preferred).
  • •4–7 years of experience in semiconductor equipment support (preferred).
  • •Experience with SEM tools or e-beam inspection systems.
  • •Strong mechanical and electrical troubleshooting skills.
  • •Experience with vacuum systems, electron beam fundamentals, and precision motion systems.
Experience:4-7 yearsSemiconductor equipment support
Education:Associate's
Skills:CommunicationTroubleshooting
Licenses:Valid driver's license
Tech Stack:Microsoft Office

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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