Division Manager (Operations and Maintenance)

Akima
United States
Workplace: HybridFull timeUSD 150,000 - 190,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 10+ yearsEducation: bachelorsSkills: ["Leadership","Stakeholder management","Incident management","Operational resilience","Continuous service improvement"]

Provide strategic, hands-on operational leadership for TSA TOMCAT enterprise IT/OT services across geographically dispersed environments. Serve as the primary interface to the Program Manager and Government stakeholders while overseeing 24x7 critical incident management, SLA compliance, and performance reporting. Lead network services, change/configuration/release processes, disaster recovery and COOP execution, and on-prem/data center operations, while directing AWS/Azure hybrid cloud services and security/compliance efforts.

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FursaFursa
Akima
Akima
3 months ago

Division Manager (Operations and Maintenance)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide strategic, hands-on operational leadership for TSA TOMCAT enterprise IT/OT services across geographically dispersed environments. Serve as the primary interface to the Program Manager and Government stakeholders while overseeing 24x7 critical incident management, SLA compliance, and performance reporting. Lead network services, change/configuration/release processes, disaster recovery and COOP execution, and on-prem/data center operations, while directing AWS/Azure hybrid cloud services and security/compliance efforts.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Manager level

Key Responsibilities

  • •Provide strategic leadership across all O&M functional areas.
  • •Serve as the primary interface with the Program Manager and Government stakeholders.
  • •Oversee Critical Incident Management for 24x7 operations, including escalation and reporting.
  • •Lead network services (LAN/WAN), monitoring, performance, and security.
  • •Direct disaster recovery and COOP planning/testing/execution, and lead cloud services (AWS, Azure) and hybrid environments.
Travel: Medium travel

Pay and Benefits

Salary: USD 150,000 - 190,000 annually
Perks:Health InsuranceDentalVisionLife Insurance401kPaid Leave

Key Requirements

  • •Ability to obtain and maintain DHS suitability and any required clearances.
  • •Bachelor’s degree in IT, Computer Science, or related field.
  • •10+ years of IT O&M experience, including 5+ years in leadership.
  • •5+ years managing enterprise IT environments across on-prem, cloud, and hybrid.
  • •Strong knowledge of ITIL v4 and experience supporting 24x7 mission-critical operations.
Experience:10+ years
Education:Bachelor's in IT, Computer Science, or related field
Skills:LeadershipStakeholder managementIncident managementOperational resilienceContinuous service improvement
Certifications:PMPITIL v4 IntermediateAgile/Scrum
Languages:English
Tech Stack:IT/OT servicesTSA TOMCATLAN/WANITIL v4IT Service Management24x7 operationsChange managementConfiguration managementRelease managementDisaster recoveryCOOPVoiceVideoMessagingCollaboration platformsServersStorageVirtualizationAWSAzure

Eligibility

Security Clearance:DHS suitability

Company Brief

Akima
Provides government and commercial clients with mission-critical services including operations & maintenance, logistics, IT, engineering, cybersecurity, and staffing solutions across defense, federal, and infrastructure markets.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Herndon, United States
Founded: 1996
Website