Samsara

4 days ago

Especialista en Sistemas Telemáticos

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Oversee customer deployments of hardware and telematics technology by coordinating with installation partners and managing complex on-site phases. Monitor installation milestones and CSAT, troubleshoot and escalate issues, and ensure quality and safety standards are met. Support partner training with project-specific installation guides, manage vendor timelines and SOW alignment, and reduce risks through proactive planning. Capture lessons learned to continuously improve the installation experience.

Location: Mexico

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Monitor customer installation milestone progress with the Implementation Consultant and drive resolution of installation and partner/project issues while meeting quality standards.
•Serve as the escalation and troubleshooting point during installation phases.
•Assist partners with project-specific installation guides and deliver onsite training to installer technicians.
•Coordinate with installation vendors to complete work on time, on budget, and to Samsara’s quality standards.
•Provide onsite oversight for large/complex deployments, including site readiness checks, access and communication channels, real-time troubleshooting, and onsite quality checks.

Travel: High travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkLearning BudgetHealth InsuranceParental Leave

Key Requirements

•High school diploma required; advanced degree preferred.
•Must have a valid driver’s license and be insurable.
•4+ years of experience managing vehicle and/or hardware technology.
•Prior vehicle installation or up-fitter experience preferred, including installing emergency lighting, two-way mobile radios, GPS equipment, antennas, or other electrical equipment.
•Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications; fluent in English (verbal and written).

Experience:4+ years

Education:High School

Skills:CommunicationStakeholder managementAttention to detailProblem-solvingContinuous improvement

Licenses:Driver's license

Languages:English

Tech Stack:IoTConnected Operations CloudVideo-Based SafetyVehicle TelematicsApps and Driver WorkflowsEquipment MonitoringCAN busPower Take Off (PTO)ElectronicsElectrical systems

Company Brief

Samsara

Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Samsara

4 days ago

Especialista en Sistemas Telemáticos

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Mexico

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Monitor customer installation milestone progress with the Implementation Consultant and drive resolution of installation and partner/project issues while meeting quality standards.
•Serve as the escalation and troubleshooting point during installation phases.
•Assist partners with project-specific installation guides and deliver onsite training to installer technicians.
•Coordinate with installation vendors to complete work on time, on budget, and to Samsara’s quality standards.
•Provide onsite oversight for large/complex deployments, including site readiness checks, access and communication channels, real-time troubleshooting, and onsite quality checks.

Travel: High travel

Pay and Benefits

Equity and Bonus:Equity

Perks:Remote WorkLearning BudgetHealth InsuranceParental Leave

Key Requirements

•High school diploma required; advanced degree preferred.
•Must have a valid driver’s license and be insurable.
•4+ years of experience managing vehicle and/or hardware technology.
•Prior vehicle installation or up-fitter experience preferred, including installing emergency lighting, two-way mobile radios, GPS equipment, antennas, or other electrical equipment.
•Understanding of vehicle diagnostic systems including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications; fluent in English (verbal and written).

Experience:4+ years

Education:High School

Skills:CommunicationStakeholder managementAttention to detailProblem-solvingContinuous improvement

Licenses:Driver's license

Languages:English

Tech Stack:IoTConnected Operations CloudVideo-Based SafetyVehicle TelematicsApps and Driver WorkflowsEquipment MonitoringCAN busPower Take Off (PTO)ElectronicsElectrical systems

Company Brief

Samsara

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn