Sales and Service Leader - Full Time (Chicago, IL, US, 60614)

Sephora
Chicago
Workplace: OnsiteFull timeUSD 26 - 30 hourlyFunction: SalesSkills: ["Leadership","Coaching","Client service","Communication","Teamwork","Inclusivity"]

Lead daily store success by coaching a team to deliver exceptional client service and hit sales goals. Drive performance through strong client engagement, expert product knowledge, and personalized recommendations. Support onboarding and ongoing development, contribute to loyalty and brand initiatives, and help maintain inventory, visual merchandising, and store standards. Promote a culture of inclusivity, ensure consistent attendance, and uphold Sephora policies for a safe, enjoyable shopping experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sephora
Sephora
10 hours ago

Sales and Service Leader - Full Time (Chicago, IL, US, 60614)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Lead daily store success by coaching a team to deliver exceptional client service and hit sales goals. Drive performance through strong client engagement, expert product knowledge, and personalized recommendations. Support onboarding and ongoing development, contribute to loyalty and brand initiatives, and help maintain inventory, visual merchandising, and store standards. Promote a culture of inclusivity, ensure consistent attendance, and uphold Sephora policies for a safe, enjoyable shopping experience.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Drive store performance through client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing coaching, feedback, and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding store policies.

Pay and Benefits

Salary: USD 26 - 30 hourly
Perks:Health InsuranceWellness Stipend

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Comfortable in a fast-paced environment; physically able to lift and carry up to 50 pounds.
Experience:RetailHospitalityService
Skills:LeadershipCoachingClient serviceCommunicationTeamworkInclusivity

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn