Avanade

1 week ago

D365 CRM Solutions Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Design and implement Dynamics 365 CRM solutions across the full SDLC for client engagements, often across multiple workstreams. Oversee team work across plan/analyze/design/build/test phases, define technical/operational/user requirements, and review solution designs. Partner with clients and IT/business stakeholders to ensure timely issue resolution, drive quality via KPIs and testing plans, and translate strategy into localized objectives. Also participate in sales activities and planning as needed.

Location: Jakarta

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Oversee the team’s work across all phases of Avanade projects (Plan, Analyze, Design, Build and Test).
•Define technical, operational, and user requirements for CRM solutions.
•Review and improve conceptual architecture and technical solution design.
•Ensure high quality and timely resolution by coordinating between customers, IT staff, and business partners.
•Hold teams accountable to project quality standards through KPI identification and testing plans.

Key Requirements

•8+ years of experience with Microsoft D365 CRM on-premise, preferably with hands-on work in Dynamics Service or Customer Service modules.
•Ability to understand large, complex CRM/Power Platform solutions and the business benefits they deliver.
•Extensive experience with Microsoft Dynamics 365 Customer Engagement (first-party applications) and the Power Platform (Canvas Apps, Power Automate Flow).
•Experience working in a SaaS environment using Azure services such as PaaS, Azure Functions, Azure Logic Apps, and Service Bus.
•Understanding of relational (SQL) and non-relational databases, with experience in Microsoft .NET full stack development and front-end development (HTML, JavaScript, React, Angular).

Experience:8+ years

Skills:Structured problem solvingPresentation skillsStorytellingFacilitationNavigating ambiguity

Tech Stack:Microsoft Dynamics 365D365 CRMMicrosoft Power PlatformCanvas AppsPower AutomateAzurePaaSAzure FunctionsAzure Logic AppsService BusSQLNon-relational databases.NETHTMLJavaScriptReactAngular

Company Brief

Avanade

Global digital innovation and IT services company delivering Microsoft-based cloud, digital and application services. Partners with enterprises to design, build and run business solutions across cloud, data, AI, modern workplace and industry-specific transformations.

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Seattle, United States

Founded: 2000

Glassdoor: 3.9

Website LinkedIn

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Avanade

1 week ago

D365 CRM Solutions Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Jakarta

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Oversee the team’s work across all phases of Avanade projects (Plan, Analyze, Design, Build and Test).
•Define technical, operational, and user requirements for CRM solutions.
•Review and improve conceptual architecture and technical solution design.
•Ensure high quality and timely resolution by coordinating between customers, IT staff, and business partners.
•Hold teams accountable to project quality standards through KPI identification and testing plans.

Key Requirements

•8+ years of experience with Microsoft D365 CRM on-premise, preferably with hands-on work in Dynamics Service or Customer Service modules.
•Ability to understand large, complex CRM/Power Platform solutions and the business benefits they deliver.
•Extensive experience with Microsoft Dynamics 365 Customer Engagement (first-party applications) and the Power Platform (Canvas Apps, Power Automate Flow).
•Experience working in a SaaS environment using Azure services such as PaaS, Azure Functions, Azure Logic Apps, and Service Bus.
•Understanding of relational (SQL) and non-relational databases, with experience in Microsoft .NET full stack development and front-end development (HTML, JavaScript, React, Angular).

Experience:8+ years

Skills:Structured problem solvingPresentation skillsStorytellingFacilitationNavigating ambiguity

Tech Stack:Microsoft Dynamics 365D365 CRMMicrosoft Power PlatformCanvas AppsPower AutomateAzurePaaSAzure FunctionsAzure Logic AppsService BusSQLNon-relational databases.NETHTMLJavaScriptReactAngular

Company Brief

Avanade

Industry: Consulting

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Seattle, United States

Founded: 2000

Glassdoor: 3.9

Website LinkedIn