Sr Customer Development Rep

HSBC
Beijing
Full timeFunction: Product ManagementEducation: bachelorsSkills: ["Interpersonal skills","Effective presentation","Service attitude","Sales attitude","Communication"]

Proactively manage a portfolio of clients as a trusted advisor, leading strategic client dialogues and delivering creative, flexible customer solutions. Close sales and properly hand over the customer relationship to relationship managers after closing. Provide excellent customer service by resolving enquiries and complaints effectively, participate in team building, and maintain fair outcomes and appropriate conduct in financial markets.

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FursaFursa
HSBC
HSBC
1 day ago

Sr Customer Development Rep

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Proactively manage a portfolio of clients as a trusted advisor, leading strategic client dialogues and delivering creative, flexible customer solutions. Close sales and properly hand over the customer relationship to relationship managers after closing. Provide excellent customer service by resolving enquiries and complaints effectively, participate in team building, and maintain fair outcomes and appropriate conduct in financial markets.
Location: Beijing
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients and lead portfolio-level strategic dialogues.
  • •Deliver creative, flexible customer solutions based on clients’ business requirements.
  • •Hand over the customer relationship properly to relationship managers after closing sales.
  • •Provide excellent customer service by ensuring enquiries and complaints are accurately and effectively resolved.
  • •Participate in team building activities and contribute suggestions for work improvement while delivering fair outcomes.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal skills and effective presentation skills.
  • •Well-developed service and sales attitude with ability to work under pressure.
  • •Presentable, outgoing and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsEffective presentationService attitudeSales attitudeCommunication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn