Regional Banking Relationship Service Specialist

Huntington Bancshares
West Virginia, Charleston, Ohio
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Communication","Organizational skills","Relationship building","Multi-tasking"]

Provide first-line service support for business banking lending and depository customers by managing documentation and servicing needs after the sale. Open and maintain business deposit accounts, handle overdrafts for customers owned by relationship managers, and process post-loan-closing requests such as advances, payments, and payoffs. Investigate and resolve service and operational issues, ensure fraud processes are followed, act as a product liaison, and support risk management and policy adherence.

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Huntington Bancshares
Huntington Bancshares
4 hours ago

Regional Banking Relationship Service Specialist

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Last checked: 4 hours agoStatus: Live

Job Summary

Provide first-line service support for business banking lending and depository customers by managing documentation and servicing needs after the sale. Open and maintain business deposit accounts, handle overdrafts for customers owned by relationship managers, and process post-loan-closing requests such as advances, payments, and payoffs. Investigate and resolve service and operational issues, ensure fraud processes are followed, act as a product liaison, and support risk management and policy adherence.
Location: West Virginia, Charleston, Ohio
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide first-line customer service support for Business Banking customers for several Relationship Managers.
  • •Open and maintain business depository accounts, including customer documentation execution.
  • •Handle Business Banking overdrafts (non-sufficient funds) for customers owned by Relationship Managers.
  • •Process post-loan closing needs such as loan advances, payments, and payoffs per Huntington policy.
  • •Ensure fraud processes are initiated and followed up on per Huntington standards; research and resolve service and operational issues.

Key Requirements

  • •High school diploma or GED.
  • •Minimum 1 year of experience in a high-volume clerical support or banking role.
  • •Excellent written and verbal communication skills (face-to-face and phone) with professional grammar and demeanor.
  • •Strong organizational skills with attention to detail, planning, and follow-up.
  • •PC and internet proficiency.
Experience:1+ yearsBanking
Education:High School
Skills:Customer serviceCommunicationOrganizational skillsRelationship buildingMulti-tasking

Eligibility

Visa:F-1H1BO-1TNE-3
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn