Senior Technical Engineer - Adoption and Digital Enablement - Emiratisation

Emirates Group
Dubai
Full timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Stakeholder engagement","Facilitation","Communication","Relationship management","Analytical mindset"]

Design, develop, and deliver robust IT data solutions that support end-user technology adoption and digital workplace initiatives. Serve as a technical expert and consultant, creating solution architectures, ensuring availability/capacity/security/performance targets, and guiding delivery of assigned work packages. Lead technical troubleshooting and problem analysis, manage change and end-of-life replacements, and maintain high-quality documentation and governance across systems using enterprise development standards.

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FursaFursa
Emirates Group
Emirates Group
4 weeks ago

Senior Technical Engineer - Adoption and Digital Enablement - Emiratisation

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Design, develop, and deliver robust IT data solutions that support end-user technology adoption and digital workplace initiatives. Serve as a technical expert and consultant, creating solution architectures, ensuring availability/capacity/security/performance targets, and guiding delivery of assigned work packages. Lead technical troubleshooting and problem analysis, manage change and end-of-life replacements, and maintain high-quality documentation and governance across systems using enterprise development standards.
Location: Dubai
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide expert technical consultancy and guidance as a lead technical member to deliver assigned work packages.
  • •Design, develop, and ensure high-quality IT data solutions that meet business needs and corporate standards.
  • •Develop solution architectures aligned with enterprise architecture standards and ensure service-level targets across availability, capacity, continuity, security, performance, and reliability.
  • •Collaborate with IT teams to monitor relevant technology and ensure incidents are configured and resolved within agreed service levels; analyze problems and manage change.
  • •Publish and maintain documentation and data catalogues, manage end-of-life replacements, and translate specifications into error-free code using enterprise development tools.
Travel: Medium travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Degree or Honours (12+3) or equivalent.
  • •5+ years of experience in Information Technology.
  • •Strong experience in end-user technology adoption, digital workplace solutions, and change enablement initiatives.
  • •Ability to create user-focused training and enablement content, including guides, communications, presentations, and knowledge articles.
  • •Solid understanding of the Microsoft 365 ecosystem (SharePoint, Teams, Power Platform, Copilot) and related collaboration tools.
Experience:Digital workplaceChange enablementEnd-user adoptionMicrosoft 365
Education:Bachelor's
Skills:Stakeholder engagementFacilitationCommunicationRelationship managementAnalytical mindset
Tech Stack:Microsoft 365SharePointTeamsPower PlatformCopilot

Company Brief

Emirates Group
The Emirates Group operates Emirates airline and related aviation services, providing passenger and cargo air transport, ground handling, and travel services worldwide with a large global network and integrated aviation operations.
Industry: Aviation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 1985
WebsiteLinkedIn