Sales and Service Leader - Full Time (Pleasanton, CA, US, 94588)

Sephora
United States
Workplace: OnsiteFull timeUSD 28 - 32.2 hourlyFunction: SalesSkills: ["Coaching","Leadership","Communication","Interpersonal skills","Client-first mindset"]

Lead store success by coaching and empowering a team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement and product expertise, support onboarding and continuous learning, and help train team members on loyalty programs and brand initiatives. Assist with daily operations including inventory and visual merchandising while upholding Sephora standards, fostering an inclusive culture, and ensuring reliable coverage for peak retail hours.

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FursaFursa
Sephora
Sephora
4 days ago

Sales and Service Leader - Full Time (Pleasanton, CA, US, 94588)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 48 minutes agoStatus: Live

Job Summary

Lead store success by coaching and empowering a team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement and product expertise, support onboarding and continuous learning, and help train team members on loyalty programs and brand initiatives. Assist with daily operations including inventory and visual merchandising while upholding Sephora standards, fostering an inclusive culture, and ensuring reliable coverage for peak retail hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire the team to deliver exceptional client service and achieve sales goals.
  • •Drive store performance through strong client engagement, product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning across service excellence, loyalty programs, and brand initiatives.
  • •Assist with daily operations including inventory, visual merchandising, and maintaining store standards.

Pay and Benefits

Salary: USD 28 - 32.2 hourly
Perks:Health Insurance

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills.
  • •Excellent communication and interpersonal skills.
  • •Physically able to lift and carry up to 50 pounds.
Experience:RetailHospitalityClient service
Skills:CoachingLeadershipCommunicationInterpersonal skillsClient-first mindset

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn