Stage Experience Lead - Full Time (London, ON, CA, N6L 1R4)

Sephora
London
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communications","Influencing","Team building","Coaching","Client service"]

Oversee Sephora store sales-floor departments within a specific location, ensuring on-stage cast execute the selling model and deliver outstanding client service. Partner to address client feedback, support timely responses, and help drive performance through coaching, check-ins, and development within the assigned area. Support client interactive technology training, assist with in-store events, and apply a strong understanding of sales performance and business opportunities to achieve store goals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sephora
Sephora
14 hours ago

Stage Experience Lead - Full Time (London, ON, CA, N6L 1R4)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Oversee Sephora store sales-floor departments within a specific location, ensuring on-stage cast execute the selling model and deliver outstanding client service. Partner to address client feedback, support timely responses, and help drive performance through coaching, check-ins, and development within the assigned area. Support client interactive technology training, assist with in-store events, and apply a strong understanding of sales performance and business opportunities to achieve store goals.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales floor departments within a specific Sephora location (including Beauty, Skincare, Fragrance & Haircare or a combination).
  • •Ensure on-stage cast properly execute Sephora’s selling model and support timely responses to client feedback per department.
  • •Support training for World selling cast in Client Interactive Technology and partner to action client-related issues through feedback tools or hotline.
  • •Support in-store events as needed to help the store achieve its goals and client needs.
  • •Coach and participate in regular check-ins to address performance management situations within the assigned area and deliver timely improvement feedback.

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly

Key Requirements

  • •1 to 3 years’ experience in a similar role at a similar volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills, with the ability to influence business partners at all levels.
  • •Proven ability to create and develop teams by attracting and identifying talented store leaders.
  • •Ability to train and develop cast to drive sales and deliver outstanding client service.
Experience:1-3 years
Skills:CommunicationsInfluencingTeam buildingCoachingClient service
Tech Stack:Artificial IntelligenceAI technologiesClient Interactive Technology

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn