Associate Manager PT 20-29 hours

Samsonite
Canada
Workplace: OnsitePart timeFunction: OtherSkills: ["Client service","Collaboration","Coaching","Communication","Integrity"]

Lead retail execution as part of the team, creating a luxury client experience that reflects the brand’s ethos. Drive personal sales and store KPI performance (conversion, DPT, UPT, and client data capture) while coaching and developing others through roleplay, feedback, and goalsetting. Support store training and visual merchandising standards, manage compliance tasks like timecards, and maintain strong client relationships through outstanding service.

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Samsonite
Samsonite
1 month ago

Associate Manager PT 20-29 hours

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead retail execution as part of the team, creating a luxury client experience that reflects the brand’s ethos. Drive personal sales and store KPI performance (conversion, DPT, UPT, and client data capture) while coaching and developing others through roleplay, feedback, and goalsetting. Support store training and visual merchandising standards, manage compliance tasks like timecards, and maintain strong client relationships through outstanding service.
Location: Canada
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline goals for personal sales and KPI metrics including conversion, DPT, UPT, and client data capture.
  • •Plan and prioritize work while championing change; take responsibility for assigned tasks and deadlines.
  • •Train and develop others using roleplay and coaching; monitor and assist the Store Manager with training and development for store associates; complete quarterly goalsetting.
  • •Use strong written and verbal communication, demonstrate ethical conduct, deescalate situations, promote business goals, and collaborate effectively with the team.
  • •Ensure compliance (manage personal timecards, maintain Tumi University training, adhere to company policies) and support visual merchandising and client experience standards.

Pay and Benefits

Perks:Work-life BalancePaid LeaveEmployee DiscountMedicalDental

Key Requirements

  • •Understand the TUMI brand and have passion for the lifestyle, clients, and product assortment.
  • •Value a collaborative environment and openness to feedback.
  • •Have strong sales and client experience, preferably in the luxury market.
  • •Demonstrate proven success meeting sales goals and achieving KPI’s.
  • •Be flexible to work nights, weekends, mornings, and holidays as needed.
Skills:Client serviceCollaborationCoachingCommunicationIntegrity

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn