Senior People Experience Operations Partner

Shield AI
Washington
Workplace: OnsiteFull timeUSD 84,000 - 125,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsSkills: ["Organizational skills","Attention to detail","Communication","Judgment","Proactive problem-solving","Service-oriented"]

Own critical employee-lifecycle operations end to end, including global onboarding, offboarding, employee changes, and leave administration. Maintain accurate HRIS records and run workforce reporting and audits for timely, compliant, employee-centered experiences. Lead PX Operations request channels, resolve operational questions, and escalate appropriately. Build scalable processes by improving workflows and SOPs in partnership with People Experience and the business.

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FursaFursa
Shield AI
Shield AI
3 days ago

Senior People Experience Operations Partner

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own critical employee-lifecycle operations end to end, including global onboarding, offboarding, employee changes, and leave administration. Maintain accurate HRIS records and run workforce reporting and audits for timely, compliant, employee-centered experiences. Lead PX Operations request channels, resolve operational questions, and escalate appropriately. Build scalable processes by improving workflows and SOPs in partnership with People Experience and the business.
Location: Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Own key employee lifecycle operations including global onboarding, offboarding, employee changes, and leave administration with timely, accurate, compliant, employee-centered execution.
  • •Maintain integrity of people data by processing employee changes, managing HRIS records, conducting audits, and producing workforce reporting.
  • •Deliver high-quality employee and manager support by owning PX Operations request channels, interpreting policies, resolving operational questions, and escalating appropriately.
  • •Build for scale by developing SOPs, identifying process gaps, and improving workflows to increase consistency and efficiency.
  • •Partner cross-functionally across People Experience and the business to coordinate critical activities, solve problems, and continuously improve the employee experience.

Pay and Benefits

Salary: USD 84,000 - 125,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •2–5 years of experience in HR Operations, People Operations, or a related field, with hands-on onboarding, offboarding, leave, and benefits processes.
  • •Experience working with HRIS platforms, managing employee data, and handling reporting, audits, and high-volume transactional workflows.
  • •Strong organizational skills and attention to detail, with the ability to manage competing priorities in a fast-paced environment.
  • •Excellent written and verbal communication skills and sound judgment handling confidential or sensitive information.
  • •Proactive, service-oriented approach to independently investigate issues and drive them through resolution.
Experience:2-5 years
Skills:Organizational skillsAttention to detailCommunicationJudgmentProactive problem-solvingService-oriented
Tech Stack:HRISUKGJiraHR operationsCase-management technologies

Company Brief

Shield AI
Develops AI-powered autonomy and software for military aircraft and drones to enable autonomous ISR and combat missions, integrating perception, navigation, and mission planning for defense customers.
Industry: Defense Technology
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series E+
Headquarters: San Diego, United States
Founded: 2015
WebsiteLinkedIn