Dealer Success Manager - Remote

Discover Financial
Plano
Workplace: RemoteFull timeUSD 109,900 - 125,400 annuallyFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Customer-centric","Communication","Interpersonal skills","Analytical skills","Adaptability"]

Partner with dealer stakeholders as a strategic consultant within the sales process to drive adoption and retention of the Navigator Platform. Own the customer enablement lifecycle, including seamless setup, expert training, and ROI conversations. Collaborate with POD and Area Sales leadership to execute market strategies, improve processes tied to customer outcomes, and troubleshoot platform issues during in-market visits, traveling up to 50% within the United States.

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Discover Financial
Discover Financial
6 days ago

Dealer Success Manager - Remote

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Job Summary

Partner with dealer stakeholders as a strategic consultant within the sales process to drive adoption and retention of the Navigator Platform. Own the customer enablement lifecycle, including seamless setup, expert training, and ROI conversations. Collaborate with POD and Area Sales leadership to execute market strategies, improve processes tied to customer outcomes, and troubleshoot platform issues during in-market visits, traveling up to 50% within the United States.
Location: Plano
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Collaborate with Area Sales Manager and POD team members to develop and execute market strategies and unified sales goals.
  • •Drive superior success for Navigator Platform by owning the customer adoption and retention lifecycle.
  • •Improve processes aligned with superior customer outcomes and the overarching sales process.
  • •Provide subject matter expertise and troubleshoot Navigator Platform and process issues.
  • •Travel frequently to dealerships to foster relationships and execute the customer enablement cycle.
Travel: High travel

Pay and Benefits

Salary: USD 109,900 - 125,400 annually

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •1+ year of experience in process management.
  • •1+ year of experience in relationship management.
  • •Bachelors degree.
  • •2+ years of experience in process management and 2+ years in relationship management.
Experience:Process managementRelationship managementSales enablement
Education:High School
Skills:Customer-centricCommunicationInterpersonal skillsAnalytical skillsAdaptability
Tech Stack:Navigator Platform

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn