PRADA Client Advisor Vancouver Oakridge (Vancouver, CA)

Prada Group
Vancouver
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Customer focus","Relationship building","Problem-solving","Teamwork","Self-motivation","Resilience"]

Serve as a luxury brand ambassador for PRADA, delivering an exceptional in-store client experience while guiding customers through the brand world. Drive individual and team sales, capture client data in the company CRM, and foster long-term client relationships. Collaborate in an omni-channel mindset, cross-sell with departments, handle complaints, maintain shop-floor standards, and support loss-prevention through attentive, customer-first service.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Prada Group
Prada Group
1 day ago

PRADA Client Advisor Vancouver Oakridge (Vancouver, CA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Serve as a luxury brand ambassador for PRADA, delivering an exceptional in-store client experience while guiding customers through the brand world. Drive individual and team sales, capture client data in the company CRM, and foster long-term client relationships. Collaborate in an omni-channel mindset, cross-sell with departments, handle complaints, maintain shop-floor standards, and support loss-prevention through attentive, customer-first service.
Location: Vancouver
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a welcoming customer environment and deliver excellence service aligned with the client journey ceremony
  • •Maximize individual and team sales through clienteling, cross-selling, and achieving sales targets and KPIs
  • •Capture and maintain customer data in the company CRM to support personalized client relationships and future opportunities
  • •Embrace omni-channel mindset and collaborate with colleagues to ensure a consistent exceptional experience
  • •Maintain shop floor and visual display standards, comply with operational guidelines and stock procedures, and help prevent product thefts

Key Requirements

  • •Proven ability to build long-lasting relationships with clients
  • •Passion for selling and strong knowledge of the luxury/fashion category
  • •Excellent communication and interpersonal skills, with the ability to work independently and as part of a team
  • •Curiosity about fashion trends and competitor landscape, with strong product/brand knowledge
  • •English proficiency required (other languages are a plus)
Experience:LuxuryFashionRetailCustomer service
Skills:CommunicationInterpersonal skillsCustomer focusRelationship buildingProblem-solvingTeamworkSelf-motivationResilience
Languages:English
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn